:root{--m19-light-085: rgba(17,24,39,.42);--m19-light-001: #d8dde4;--m19-light-002: #aeb7c2;--m19-light-003: rgba(31, 41, 51, .18);--m19-light-004: #fff;--m19-light-005: #e9edf2;--m19-light-006: #3e4c59;--m19-light-007: #dbeafe;--m19-light-008: #1d4ed8;--m19-light-009: #dff5eb;--m19-light-010: #147d57;--m19-light-011: #eee7ff;--m19-light-012: #6941c6;--m19-light-013: #fff0cd;--m19-light-014: #9a5d11;--m19-light-015: #ffe3df;--m19-light-016: #ad2f24;--m19-light-017: rgba(255, 255, 255, .96);--m19-light-018: #8fb3f7;--m19-light-019: rgba(37, 99, 235, .1);--m19-light-020: #d38b22;--m19-light-021: #edf0f3;--m19-light-022: #e9eef3;--m19-light-023: #1f9d64;--m19-light-024: #c13584;--m19-light-025: #3974c6;--m19-light-026: #6b7280;--m19-light-027: #7656cf;--m19-light-028: #bcd1f7;--m19-light-029: #9bbcf5;--m19-light-030: #eef1f4;--m19-light-031: #fffaf0;--m19-light-032: #f1dfb8;--m19-light-033: #82570c;--m19-light-034: #a17527;--m19-light-035: #946614;--m19-light-036: #e2c98f;--m19-light-037: #fffdf7;--m19-light-038: #8a6015;--m19-light-039: #fffdf8;--m19-light-040: #f7f8fa;--m19-light-041: #9aa6b2;--m19-light-042: rgba(22, 31, 43, .48);--m19-light-043: #e0bd75;--m19-light-044: rgba(15, 23, 42, .28);--m19-light-045: #a36b0a;--m19-light-046: rgba(15, 23, 42, .2);--m19-light-047: #e6e9ed;--m19-light-048: #e7f0ff;--m19-light-049: #c5d9fa;--m19-light-050: #f0d9a4;--m19-light-051: #e6a2a2;--m19-light-052: #fff1f1;--m19-light-053: rgba(37, 99, 235, .22);--m19-light-054: #8a5b08;--m19-light-055: #edc2c2;--m19-light-056: #ccd8e8;--m19-light-057: rgba(255,255,255,.72);--m19-light-058: #e5c56b;--m19-light-059: #fff9e7;--m19-light-060: #5f4712;--m19-light-061: #7d4d12;--m19-light-062: rgba(37, 99, 235, .09);--m19-light-063: #f2b7b7;--m19-light-064: #edf1f4;--m19-light-065: #aeb9c6;--m19-light-066: rgba(31,41,51,.08);--m19-light-067: #c9d0d8;--m19-light-068: rgba(0,0,0,.22);--m19-light-069: rgba(15,23,42,.1);--m19-light-070: #dff4ea;--m19-light-071: #176b4b;--m19-light-072: #dce9fb;--m19-light-073: #235eaf;--m19-light-074: #f9e9bf;--m19-light-075: #855a0c;--m19-light-076: #f7d5d1;--m19-light-077: #a23830;--m19-light-078: #6f9fee;--m19-light-079: rgba(15, 23, 42, .34);--m19-light-080: #a61c16;--m19-light-081: #efd9a8;--m19-light-082: rgba(21, 27, 35, .88);--m19-light-083: rgba(255,255,255,.18);--m19-light-084: rgba(255,255,255,.24);color-scheme:light;--bg: #f4f6f8;--surface: #ffffff;--surface-subtle: #f8fafc;--surface-hover: #f1f5f9;--pin-surface: #eef2ff;--border: #dfe3e8;--border-strong: #c9d0d8;--text: #1f2933;--text-soft: #52606d;--text-muted: #7b8794;--primary: #2563eb;--primary-soft: #eaf1ff;--primary-strong: #1749b6;--success: #16845b;--success-soft: #e7f6ef;--warning: #a86617;--warning-soft: #fff5df;--danger: #b42318;--danger-soft: #fff0ee;--violet: #6941c6;--violet-soft: #f1ebff;--sidebar-width: 232px;--topbar-height: 64px;--shadow-sm: 0 1px 2px rgba(31, 41, 51, .06);--shadow-md: 0 8px 24px rgba(31, 41, 51, .12);--scroll-thumb: #aeb8c4;--scroll-thumb-hover: #85919f;--radius: 7px;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box;scrollbar-width:thin;scrollbar-color:var(--scroll-thumb) transparent}*::-webkit-scrollbar{width:9px;height:9px}*::-webkit-scrollbar-track{background:transparent}*::-webkit-scrollbar-thumb{border:2px solid transparent;border-radius:8px;background:var(--scroll-thumb);background-clip:padding-box}*::-webkit-scrollbar-thumb:hover{background:var(--scroll-thumb-hover);background-clip:padding-box}html,body{width:100%;height:100%;margin:0}body{background:var(--m19-light-001);color:var(--text);font-size:14px;letter-spacing:0;overflow:hidden}.login-screen{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;display:grid;place-items:center;padding:24px;background:var(--bg);color:var(--text)}.login-screen[hidden],.app-shell[hidden]{display:none}.login-card{width:min(100%,420px);display:grid;gap:24px;padding:32px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow-md)}.login-brand{display:flex;align-items:center;gap:10px;font-size:17px;font-weight:750}.login-brand-mark{width:34px;height:34px;object-fit:contain}.login-copy{display:grid;gap:8px}.login-copy h1,.login-copy p{margin:0}.login-copy h1{font-size:26px;line-height:1.2}.login-copy>p:last-child{color:var(--text-soft);line-height:1.5}.login-eyebrow{color:var(--primary-strong);font-size:11px;font-weight:750;letter-spacing:.08em;text-transform:uppercase}.login-form{display:grid;gap:10px}.login-form label{margin-top:4px;color:var(--text-soft);font-size:12px;font-weight:650}.login-form input{width:100%;min-height:42px;padding:9px 11px;border:1px solid var(--border-strong);border-radius:var(--radius);outline:0;background:var(--surface);color:var(--text)}.login-form input:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-soft)}.login-form input[aria-invalid=true]{border-color:var(--danger)}.login-error{margin:2px 0 0;color:var(--danger);font-size:12px;font-weight:650}.login-error[hidden]{display:none}.login-submit{min-height:42px;margin-top:8px;border:1px solid var(--primary);border-radius:var(--radius);background:var(--primary);color:var(--surface);font-weight:700;cursor:pointer}.login-submit:hover{background:var(--primary-strong);border-color:var(--primary-strong)}.login-submit:focus-visible{outline:3px solid var(--primary-soft);outline-offset:2px}.login-submit:disabled{cursor:wait;opacity:.65}button,input,select,textarea{font:inherit;letter-spacing:0}button{color:inherit}.app-shell{width:100%;height:100vh;margin:0 auto;display:grid;grid-template-columns:var(--sidebar-width) minmax(0,1fr);background:var(--bg);transition:width .2s ease,grid-template-columns .18s ease;overflow:hidden}.app-shell.preview-frame{height:calc(100vh - 32px);margin:16px auto;border:1px solid var(--m19-light-002);box-shadow:0 18px 50px var(--m19-light-003)}.sidebar{position:sticky;top:0;height:100%;display:flex;flex-direction:column;background:var(--surface);border-right:1px solid var(--border);z-index:30}.brand-row{position:relative;height:var(--topbar-height);display:flex;align-items:center;gap:10px;padding:0 16px;border-bottom:1px solid var(--border)}.sidebar-toggle{position:absolute;right:-14px;top:18px;z-index:3;width:28px;height:28px;border-radius:50%;box-shadow:var(--shadow-sm)}.sidebar-toggle svg{width:15px;height:15px}.brand-mark{width:31px;height:31px;object-fit:contain}.brand-copy{display:grid;min-width:0}.brand-copy strong{font-size:16px;line-height:18px}.brand-copy span{color:var(--text-muted);font-size:11px;line-height:14px}.main-nav{padding:14px 10px;display:flex;flex-direction:column;gap:16px;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;flex:1}.nav-section{display:grid;gap:3px}.nav-section-bottom{margin-top:auto}.nav-label{padding:0 10px 5px;font-size:10px;font-weight:700;color:var(--text-muted);text-transform:uppercase}.nav-item,.help-link,.profile-row{border:0;background:transparent;cursor:pointer}.nav-item{width:100%;min-height:38px;display:grid;grid-template-columns:19px minmax(0,1fr) auto;align-items:center;gap:10px;padding:7px 10px;border-radius:6px;color:var(--text-soft);text-align:left;transition:background .15s ease,color .15s ease}.nav-item svg{width:18px;height:18px}.nav-item:hover{background:var(--surface-hover);color:var(--text)}.nav-item.active{background:var(--primary-soft);color:var(--primary-strong);font-weight:650}.nav-group{display:grid;gap:2px}.nav-tail{display:inline-flex;align-items:center;justify-content:flex-end;gap:5px}.nav-tail>svg{width:14px;height:14px;transition:transform .15s ease}.nav-group.expanded .nav-tail>svg{transform:rotate(180deg)}.nav-submenu{display:none;gap:1px;padding:2px 0 4px 29px}.nav-group.expanded .nav-submenu{display:grid}.nav-subitem{width:100%;min-height:30px;padding:5px 8px 5px 10px;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;border:0;border-left:1px solid var(--border);background:transparent;color:var(--text-muted);text-align:left;cursor:pointer;transition:color .15s ease,border-color .15s ease,background .15s ease}.nav-subitem:hover{background:var(--surface-hover);color:var(--text)}.nav-subitem.active{border-left:2px solid var(--primary);background:var(--primary-soft);color:var(--primary-strong);font-weight:650}.nav-subitem b{font-size:10px;font-weight:650}.nav-count,.nav-alert{min-width:20px;height:20px;padding:0 6px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;font-size:11px}.nav-count{background:var(--surface-subtle);color:var(--text-soft)}.nav-alert{background:var(--danger);color:var(--m19-light-004)}.sidebar-footer{padding:8px 10px 12px;border-top:1px solid var(--border)}.help-link{width:100%;display:flex;align-items:center;gap:10px;padding:9px 10px;color:var(--text-soft);border-radius:6px}.help-link:hover{background:var(--surface-hover)}.help-link svg{width:18px}.profile-row{width:100%;margin-top:7px;display:grid;grid-template-columns:34px minmax(0,1fr) 16px;align-items:center;gap:9px;padding:8px;border-radius:6px;text-align:left}.profile-row:hover{background:var(--surface-hover)}.profile-copy{display:grid}.profile-copy strong{font-size:13px}.profile-copy small{color:var(--text-muted)}.profile-row>svg{width:15px;color:var(--text-muted)}.avatar{width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;font-size:11px;font-weight:750;background:var(--m19-light-005);color:var(--m19-light-006)}.avatar-blue{background:var(--m19-light-007);color:var(--m19-light-008)}.avatar-green{background:var(--m19-light-009);color:var(--m19-light-010)}.avatar-violet{background:var(--m19-light-011);color:var(--m19-light-012)}.avatar-amber{background:var(--m19-light-013);color:var(--m19-light-014)}.avatar-red{background:var(--m19-light-015);color:var(--m19-light-016)}.main-area{min-width:0;min-height:0;height:100%;display:grid;grid-template-rows:var(--topbar-height) minmax(0,1fr);overflow:hidden}.topbar{position:sticky;top:0;z-index:20;height:var(--topbar-height);padding:0 22px;display:flex;align-items:center;justify-content:space-between;gap:20px;background:var(--m19-light-017);border-bottom:1px solid var(--border)}.topbar-left,.topbar-actions{display:flex;align-items:center;gap:12px;min-width:0}.topbar h1{margin:0;font-size:17px;line-height:21px}.topbar p{margin:1px 0 0;color:var(--text-muted);font-size:12px}.icon-button{width:36px;height:36px;border:1px solid var(--border);border-radius:6px;background:var(--surface);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:background .15s ease,border-color .15s ease}.icon-button:hover{background:var(--surface-hover);border-color:var(--border-strong)}.icon-button svg{width:18px;height:18px}.mobile-menu,.sidebar-close{display:none}.global-search{width:min(330px,28vw);height:38px;display:grid;grid-template-columns:17px minmax(0,1fr) auto;align-items:center;gap:8px;padding:0 9px;border:1px solid var(--border);border-radius:6px;background:var(--surface-subtle)}.global-search:focus-within{border-color:var(--m19-light-018);box-shadow:0 0 0 3px var(--m19-light-019)}.global-search svg{width:16px;color:var(--text-muted)}.global-search input{min-width:0;border:0;outline:0;background:transparent;color:var(--text)}kbd{padding:2px 5px;border:1px solid var(--border);border-radius:4px;background:var(--surface);color:var(--text-muted);font-size:10px}.connection-chip{height:38px;display:flex;align-items:center;gap:8px;padding:0 10px;border:1px solid var(--border);border-radius:6px;background:var(--surface);cursor:pointer;white-space:nowrap}.connection-chip:hover{background:var(--surface-hover)}.connection-chip svg{width:14px}.status-dot{width:8px;height:8px;border-radius:50%;display:inline-block}.status-ok{background:var(--success);box-shadow:0 0 0 3px var(--success-soft)}.status-warning{background:var(--m19-light-020);box-shadow:0 0 0 3px var(--warning-soft)}.status-danger{background:var(--danger);box-shadow:0 0 0 3px var(--danger-soft)}.notification-button{position:relative}.notification-button span{position:absolute;top:7px;right:8px;width:7px;height:7px;background:var(--danger);border:2px solid var(--m19-light-004);border-radius:50%}.theme-control{position:relative}.theme-menu{position:absolute;top:calc(100% + 7px);right:0;z-index:70;width:148px;padding:5px;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.theme-menu[hidden]{display:none}.theme-menu button{width:100%;min-height:32px;padding:6px 8px;border:0;border-radius:4px;display:flex;align-items:center;gap:8px;background:transparent;color:var(--text-soft);font-size:11px;cursor:pointer}.theme-menu button:hover{background:var(--surface-hover);color:var(--text)}.theme-menu button.active{background:var(--primary-soft);color:var(--primary-strong);font-weight:700}.theme-menu svg{width:15px}.page-host{min-width:0;min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain}.page-host.workspace-host{overflow:hidden}.page{padding:22px}.page.page-flush{padding:0}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px}.page-head h2{margin:0;font-size:20px}.page-head p{margin:4px 0 0;color:var(--text-muted)}.page-actions{display:flex;align-items:center;gap:8px}.button{min-height:36px;padding:7px 12px;border:1px solid var(--border);border-radius:6px;background:var(--surface);display:inline-flex;align-items:center;justify-content:center;gap:7px;font-weight:600;cursor:pointer;transition:background .15s ease,border-color .15s ease}.button:hover{background:var(--surface-hover);border-color:var(--border-strong)}.button svg{width:16px;height:16px}.button.primary{background:var(--primary);border-color:var(--primary);color:var(--m19-light-004)}.button.primary:hover{background:var(--primary-strong)}.button.danger{color:var(--danger)}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.metric-card,.panel,.status-banner,.automation-row,.campaign-row{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm)}.metric-card{padding:16px;min-width:0}.metric-action{width:100%;color:inherit;font:inherit;text-align:left;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.metric-action:hover{border-color:var(--border-strong);box-shadow:var(--shadow-md);transform:translateY(-1px)}.metric-action:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.metric-top{display:flex;align-items:center;justify-content:space-between;gap:10px;color:var(--text-soft)}.metric-icon{width:32px;height:32px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;background:var(--primary-soft);color:var(--primary)}.metric-icon svg{width:17px}.metric-value{display:block;margin-top:11px;font-size:25px;line-height:28px}.metric-foot{display:flex;align-items:center;gap:6px;margin-top:5px;color:var(--text-muted);font-size:12px}.metric-foot.up{color:var(--success)}.metric-foot.alert{color:var(--danger)}.overview-toolbar{min-height:38px;margin-bottom:12px;display:flex;align-items:center;gap:8px}.overview-scope{flex:0 0 auto}.overview-period{min-height:36px;padding:0 10px;display:inline-flex;align-items:center;gap:6px;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text-soft);font-size:12px;font-weight:650}.overview-period svg{width:15px}.overview-updated{margin-left:auto;color:var(--text-muted);font-size:11px}.overview-metrics{grid-template-columns:repeat(5,minmax(0,1fr))}.overview-action-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(300px,.72fr);gap:12px;margin-top:12px}.overview-lower-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.8fr);gap:12px;margin-top:12px}.panel{min-width:0;overflow:hidden}.panel-head{min-height:52px;padding:12px 15px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--border)}.panel-head h3{margin:0;font-size:14px}.panel-head p{margin:2px 0 0;color:var(--text-muted);font-size:12px}.panel-link{border:0;background:transparent;color:var(--primary);font-weight:650;cursor:pointer}.panel-link:hover{text-decoration:underline}.panel-body{padding:14px}.queue-row,.health-row,.contact-mini-row{display:grid;align-items:center;gap:10px;padding:11px 2px;border-bottom:1px solid var(--m19-light-021)}.queue-row:last-child,.health-row:last-child,.contact-mini-row:last-child{border-bottom:0}.queue-row{grid-template-columns:34px minmax(0,1fr) auto}.queue-copy,.health-copy{min-width:0}.queue-copy strong,.health-copy strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.queue-copy span,.health-copy span{display:block;margin-top:2px;color:var(--text-muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.queue-meta{display:grid;justify-items:end;gap:5px}.queue-meta time{color:var(--text-muted);font-size:11px}.health-row{grid-template-columns:20px minmax(0,1fr) auto}.health-row>svg{width:18px}.health-state{font-size:12px;font-weight:650}.text-success{color:var(--success)}.text-warning{color:var(--warning)}.text-danger{color:var(--danger)}.priority-list,.team-load-list{padding:2px 14px}.priority-row{width:100%;min-height:61px;padding:10px 2px;display:grid;grid-template-columns:34px minmax(120px,1fr) auto 76px;align-items:center;gap:10px;border:0;border-bottom:1px solid var(--border);background:transparent;color:var(--text);font:inherit;text-align:left;cursor:pointer}.priority-row:last-child{border-bottom:0}.priority-row:hover{background:var(--surface-subtle)}.priority-row:focus-visible{outline:2px solid var(--primary);outline-offset:-2px}.priority-copy strong,.priority-copy small,.team-load-row strong,.team-load-row small{display:block}.priority-copy small,.team-load-row small{margin-top:3px;color:var(--text-muted);font-size:10px}.priority-wait{display:flex;align-items:center;justify-content:flex-end;gap:5px;color:var(--text-muted);font-size:11px}.priority-wait svg{width:14px}.team-load-row{min-height:61px;display:grid;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:10px;border-bottom:1px solid var(--border)}.team-load-row:last-child{border-bottom:0}.team-load-row>span:last-child{text-align:right}.presence-dot{width:7px;height:7px;margin-right:5px;display:inline-block;border-radius:50%;background:var(--text-muted)}.presence-dot.green{background:var(--success)}.presence-dot.amber{background:var(--warning)}.flow-chart{padding:10px 16px 14px}.flow-legend{min-height:28px;display:flex;align-items:center;justify-content:flex-end;gap:14px;color:var(--text-muted);font-size:10px}.flow-legend span{display:inline-flex;align-items:center;gap:5px}.flow-legend i{width:8px;height:8px;border-radius:2px}.flow-legend .received,.flow-day .received{background:var(--primary)}.flow-legend .resolved,.flow-day .resolved{background:var(--success)}.flow-bars{height:150px;display:grid;grid-template-columns:repeat(8,minmax(22px,1fr));gap:10px;align-items:end;border-bottom:1px solid var(--border)}.flow-day{min-width:0;display:grid;grid-template-rows:126px 22px;align-items:end}.flow-day>div{height:118px;display:flex;align-items:end;justify-content:center;gap:3px}.flow-day i{width:min(12px,42%);height:var(--h);min-height:3px;border-radius:3px 3px 0 0}.flow-day>span{padding-top:6px;color:var(--text-muted);font-size:9px;text-align:center}.commercial-summary-body{padding:15px;display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.commercial-summary-body>div{min-width:0}.commercial-summary-body span,.commercial-summary-body strong{display:block}.commercial-summary-body span{color:var(--text-muted);font-size:10px}.commercial-summary-body strong{margin-top:5px;font-size:18px}.pipeline-mini{padding:0 15px 15px;display:grid;gap:7px}.pipeline-mini span{position:relative;min-height:24px;padding:5px 8px;display:flex;justify-content:space-between;overflow:hidden;border-radius:4px;background:var(--surface-subtle);color:var(--text-soft);font-size:10px}.pipeline-mini span:before{content:"";position:absolute;inset:0 auto 0 0;width:var(--w);background:var(--primary-soft)}.pipeline-mini span>*,.pipeline-mini span{isolation:isolate}.tag,.badge{display:inline-flex;align-items:center;justify-content:center;gap:5px;min-height:22px;padding:2px 7px;border-radius:5px;font-size:11px;font-weight:650;white-space:nowrap}.tag{background:var(--surface-subtle);color:var(--text-soft)}.tag.blue,.badge.blue{background:var(--primary-soft);color:var(--primary-strong)}.tag.green,.badge.green{background:var(--success-soft);color:var(--success)}.tag.amber,.badge.amber{background:var(--warning-soft);color:var(--warning)}.tag.red,.badge.red{background:var(--danger-soft);color:var(--danger)}.tag.violet,.badge.violet{background:var(--violet-soft);color:var(--violet)}.status-banner{margin-bottom:12px;padding:13px 15px;display:flex;align-items:center;justify-content:space-between;gap:15px}.status-banner-left{display:flex;align-items:center;gap:11px;min-width:0}.status-banner-left>span{width:34px;height:34px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;background:var(--danger-soft);color:var(--danger)}.status-banner-left svg{width:18px}.status-banner strong{display:block}.status-banner p{margin:2px 0 0;color:var(--text-soft);font-size:12px}.conversations-page{position:relative;width:100%;height:100%;min-width:0;min-height:0;display:grid;grid-template-rows:minmax(0,1fr) auto;overflow:hidden;background:var(--surface)}.conversation-toolbar{padding:8px 12px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--border)}.segment{display:inline-flex;padding:3px;gap:2px;border-radius:6px;background:var(--surface-subtle)}.segment button{height:31px;padding:0 12px;border:0;border-radius:4px;background:transparent;color:var(--text-soft);font-weight:650;cursor:pointer}.segment button.active{background:var(--surface);color:var(--text);box-shadow:var(--shadow-sm)}.conversation-toolbar-actions{display:flex;gap:8px}.compact-select{height:34px;min-width:0;padding:0 27px 0 9px;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text-soft)}.compact-filter-button{height:34px;padding:0 9px;border:1px solid var(--border);border-radius:6px;background:var(--surface);display:inline-flex;align-items:center;gap:6px;color:var(--text-soft);cursor:pointer;white-space:nowrap}.compact-filter-button:hover{background:var(--surface-hover)}.compact-filter-button svg{width:15px}.active-filter-summary{color:var(--text-muted);font-size:11px;white-space:nowrap}.conversation-layout{width:100%;height:100%;min-width:0;min-height:0;display:grid;grid-template-columns:var(--conversation-list-width) 6px minmax(480px,1fr);overflow-x:auto;overflow-y:hidden;overscroll-behavior:contain}.conversation-layout.with-context{grid-template-columns:var(--conversation-list-width) 6px minmax(480px,1fr) 6px var(--right-pane-width)}.conversation-layout::-webkit-scrollbar{height:12px}.conversation-layout::-webkit-scrollbar-track{background:var(--surface-subtle)}.column-scroll-controls{min-height:35px;padding:4px 10px;display:grid;grid-template-columns:28px minmax(90px,220px) 28px;align-items:center;justify-content:center;gap:8px;border-top:1px solid var(--border);background:var(--surface)}.column-scroll-controls[hidden]{display:none}.column-scroll-controls .icon-button{width:28px;height:27px}.column-scroll-controls .icon-button:disabled{opacity:.35;cursor:default}.column-scroll-track{position:relative;height:5px;border-radius:4px;background:var(--border);overflow:hidden}.column-scroll-track span{position:absolute;top:0;bottom:0;min-width:18px;border-radius:inherit;background:var(--primary);transition:left .1s linear,width .1s linear}.conversation-list,.chat-pane,.contact-pane{min-width:0;min-height:0;height:100%;border-right:1px solid var(--border)}.contact-pane{border-right:0}.list-pane-resizer,.right-pane-resizer{min-height:0;cursor:col-resize;background:var(--border);transition:background .15s ease}.list-pane-resizer:hover,.right-pane-resizer:hover{background:var(--primary)}.list-pane-resizer:focus-visible,.right-pane-resizer:focus-visible{outline:2px solid var(--primary);outline-offset:-2px;background:var(--primary)}.conversation-filters{padding:12px 9px;overflow-y:auto;background:var(--surface-subtle)}.filter-section{margin-bottom:18px}.filter-section h3{margin:0 8px 7px;color:var(--text-muted);font-size:10px;text-transform:uppercase}.filter-link{width:100%;min-height:33px;padding:6px 8px;border:0;border-radius:5px;background:transparent;display:grid;grid-template-columns:16px minmax(0,1fr) auto;align-items:center;gap:8px;color:var(--text-soft);text-align:left;cursor:pointer}.filter-link:hover{background:var(--m19-light-022)}.filter-link.active{background:var(--primary-soft);color:var(--primary-strong);font-weight:650}.filter-link svg{width:15px;height:15px}.filter-count{font-size:11px}.channel-icon{width:17px;height:17px;border-radius:5px;display:inline-flex;align-items:center;justify-content:center;color:var(--m19-light-004);font-size:9px;font-weight:800}.channel-whatsapp{background:var(--m19-light-023)}.channel-instagram{background:var(--m19-light-024)}.channel-email{background:var(--m19-light-025)}.channel-api{background:var(--m19-light-026)}.channel-internal{background:var(--m19-light-027)}.conversation-list{display:grid;grid-template-rows:auto minmax(0,1fr);overflow:hidden;background:var(--surface)}.queue-controls{display:grid;gap:10px;padding:10px;border-bottom:1px solid var(--border);background:var(--surface)}.queue-mode-row{display:flex;align-items:center;justify-content:space-between;gap:8px}.queue-new{width:31px;height:31px;color:var(--primary);border:1px solid var(--m19-light-028);background:var(--primary-soft)}.scope-segment{min-width:0;display:grid;grid-template-columns:1fr 1fr;padding:2px;border:1px solid var(--border);border-radius:6px;background:var(--surface-subtle)}.scope-segment button{min-height:27px;padding:4px 9px;border:0;border-radius:4px;background:transparent;color:var(--text-muted);font-size:11px;font-weight:700;cursor:pointer}.scope-segment button.active{background:var(--surface);color:var(--primary);box-shadow:var(--shadow-sm)}.scope-segment button span{margin-left:2px;color:inherit;font-size:8px;opacity:.72}.queue-search{width:100%}.queue-search.has-action{grid-template-columns:16px minmax(0,1fr) 24px}.search-clear{width:24px;height:24px;padding:0;border:0;border-radius:4px;display:inline-flex;align-items:center;justify-content:center;background:transparent;color:var(--text-muted);cursor:pointer}.search-clear:hover{background:var(--surface-hover);color:var(--text)}.search-clear svg{width:13px;height:13px}.search-result-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:4px}.search-result-summary button{min-width:0;padding:6px 3px;border:1px solid var(--border);border-radius:5px;background:var(--surface-subtle);color:var(--text-muted);font-size:9px;cursor:pointer}.search-result-summary button:hover{border-color:var(--primary);color:var(--primary)}.search-result-summary strong{display:block;color:var(--text);font-size:12px}.search-messages-button{min-height:30px;padding:5px 8px;border:1px dashed var(--border-strong);border-radius:5px;display:flex;align-items:center;justify-content:center;gap:6px;background:transparent;color:var(--text-soft);font-size:10px;font-weight:650;cursor:pointer}.search-messages-button:hover,.search-messages-button.active{border-style:solid;border-color:var(--m19-light-029);background:var(--primary-soft);color:var(--primary)}.search-messages-button svg{width:13px;height:13px}.queue-filter-row{display:grid;grid-template-columns:minmax(0,1fr) 32px 32px;gap:6px}.queue-filter-row.compact{grid-template-columns:96px minmax(72px,1fr) 30px 30px;gap:5px}.queue-filter-row .compact-select{min-width:0;padding-right:22px}.queue-filter-row .icon-button{width:32px;height:34px;border:1px solid var(--border)}.queue-filter-row.compact .icon-button{width:30px}.queue-helper{margin:0;padding:5px 2px;color:var(--text-muted);font-size:11px;line-height:1.35}.sla-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}.sla-card{min-width:0;padding:7px 6px;border:1px solid var(--border);border-radius:6px;background:var(--surface-subtle);color:var(--text-soft);text-align:left;cursor:pointer}.sla-card:hover,.sla-card.active{box-shadow:inset 0 0 0 1px currentColor}.sla-card span{display:inline-flex;vertical-align:middle;margin-right:3px}.sla-card svg{width:12px;height:12px}.sla-card strong{font-size:14px}.sla-card small{display:block;margin-top:3px;color:inherit;font-size:9px;font-weight:700;text-transform:uppercase;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sla-card.breached{color:var(--danger);background:var(--danger-soft)}.sla-card.due{color:var(--warning);background:var(--warning-soft)}.sla-card.waiting{color:var(--primary);background:var(--primary-soft)}.input-shell{height:35px;display:grid;grid-template-columns:16px minmax(0,1fr);align-items:center;gap:7px;padding:0 9px;border:1px solid var(--border);border-radius:6px;background:var(--surface-subtle)}.input-shell:focus-within{border-color:var(--m19-light-018)}.input-shell svg{width:15px;color:var(--text-muted)}.input-shell input{min-width:0;border:0;background:transparent;outline:0}.conversation-items{min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable}.conversation-items.split-lanes{display:grid;grid-template-rows:auto minmax(120px,1fr);overflow:hidden;scrollbar-gutter:auto}.conversation-items.split-lanes.pending-collapsed{grid-template-rows:49px minmax(120px,1fr)}.pending-lane{margin-bottom:9px;border-bottom:9px solid var(--m19-light-030);background:var(--m19-light-031)}.split-lanes .pending-lane{min-height:0;margin-bottom:0;display:grid;grid-template-rows:40px minmax(0,1fr)}.pending-lane>header{min-height:40px;padding:7px 11px;display:flex;align-items:center;justify-content:space-between;gap:8px;border-bottom:1px solid var(--m19-light-032)}.pending-lane>header span,.pending-lane>header strong,.pending-lane>header small{display:block}.pending-lane>header strong{color:var(--m19-light-033);font-size:11px}.pending-lane>header small{margin-top:1px;color:var(--m19-light-034);font-size:9px}.pending-lane-count{color:var(--m19-light-035);font-size:10px;font-weight:700}.pending-lane-actions{display:flex;align-items:center;gap:5px}.pending-lane-actions .icon-button{width:26px;height:26px;border:1px solid var(--m19-light-036);background:var(--m19-light-037);color:var(--m19-light-038)}.pending-lane-actions .icon-button svg{width:14px;height:14px}.pending-lane-list{max-height:286px;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.split-lanes .pending-lane-list{max-height:232px}.pending-collapsed .pending-lane-list{display:none}.pending-lane .conversation-item{background:var(--m19-light-039)}.conversation-item.pinned-live{background:var(--pin-surface);border-left:3px solid var(--primary)}.pending-lane .conversation-item:last-child{border-bottom:0}.pending-item{padding-top:10px;padding-bottom:10px}.active-lane{min-height:0;display:grid;grid-template-rows:34px minmax(0,1fr);background:var(--surface)}.active-lane>header{padding:0 11px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border);color:var(--text-muted)}.active-lane>header strong{color:var(--text-soft);font-size:10px;text-transform:uppercase}.active-lane>header span{min-width:19px;height:19px;padding:0 5px;border-radius:9px;display:inline-flex;align-items:center;justify-content:center;background:var(--surface-subtle);font-size:9px;font-weight:700}.active-lane-list{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.conversation-items:focus-visible,.message-scroll:focus-visible,.contact-pane:focus-visible{outline:2px solid var(--primary);outline-offset:-2px}.conversation-item{width:100%;padding:12px;border:0;border-bottom:1px solid var(--m19-light-021);background:var(--surface);display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:9px;text-align:left;cursor:pointer}.conversation-item:hover{background:var(--surface-subtle)}.conversation-item.active{background:var(--primary-soft);box-shadow:inset 3px 0 0 var(--primary)}.conversation-item-main{min-width:0}.conversation-item-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.conversation-item-head strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-item time{color:var(--text-muted);font-size:10px;white-space:nowrap}.conversation-preview{margin-top:3px;color:var(--text-soft);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-tags{display:flex;align-items:center;flex-wrap:wrap;gap:5px;margin-top:6px}.owner-chip,.observer-chip{min-width:0;height:18px;padding:0 5px;border-radius:4px;display:inline-flex;align-items:center;gap:3px;background:var(--surface-subtle);color:var(--text-soft);font-size:9px;font-weight:700;white-space:nowrap}.owner-chip{max-width:92px;overflow:hidden;text-overflow:ellipsis}.owner-chip.unassigned{background:var(--warning-soft);color:var(--warning)}.owner-chip svg,.observer-chip svg{flex:0 0 auto;width:11px;height:11px}.observer-chip{background:var(--primary-soft);color:var(--primary)}.sla-timer{max-width:80px;display:inline-flex;align-items:center;gap:3px;color:var(--text-muted);font-size:10px;font-weight:700;white-space:nowrap}.sla-timer svg{width:11px;height:11px}.sla-timer.breached{color:var(--danger)}.sla-timer.due{color:var(--warning)}.sla-timer.waiting{color:var(--primary)}.conversation-aside{display:grid;align-content:start;justify-items:end;gap:7px}.unread-count{min-width:19px;height:19px;padding:0 5px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;background:var(--primary);color:var(--m19-light-004);font-size:10px;font-weight:700}.chat-pane{display:grid;grid-template-rows:auto minmax(0,1fr) auto;overflow:hidden;background:var(--m19-light-040)}.empty-chat-pane{display:flex;align-items:center;justify-content:center;padding:24px;text-align:center}.empty-chat-pane>div{max-width:280px;color:var(--text-muted)}.empty-chat-pane>div>svg{width:30px;height:30px;color:var(--m19-light-041)}.empty-chat-pane h3{margin:12px 0 5px;color:var(--text);font-size:15px}.empty-chat-pane p{margin:0;font-size:11px;line-height:1.5}.empty-chat-pane span{display:inline-block;margin-top:10px;padding:3px 6px;border:1px solid var(--border);border-radius:4px;background:var(--surface);font-size:9px}.chat-head{min-height:57px;padding:9px 14px;display:flex;align-items:center;justify-content:space-between;gap:10px;background:var(--surface);border-bottom:1px solid var(--border);container-type:inline-size}.chat-person{display:flex;align-items:center;gap:9px;min-width:0}.chat-person-action{flex:1;border:0;padding:3px 4px;border-radius:6px;background:transparent;color:inherit;text-align:left;cursor:pointer}.chat-person-action:hover{background:var(--surface-hover)}.chat-person-action:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.chat-person-copy{min-width:0}.chat-person-copy strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-person-copy span{display:flex;align-items:center;gap:5px;margin-top:2px;color:var(--text-muted);font-size:11px}.header-observers{margin:0 0 0 3px!important;padding-left:6px;border-left:1px solid var(--border);color:var(--primary)!important;font-weight:700}.header-observers svg{width:12px;height:12px}.chat-head-actions{position:relative;display:flex;flex-shrink:0;gap:6px}.chat-head-actions .icon-button{width:32px;height:32px}.header-overflow{display:none}.header-overflow-menu{position:absolute;top:calc(100% + 7px);right:0;z-index:30;display:flex;min-width:max-content;gap:4px;padding:6px;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.header-overflow-menu .icon-button{width:32px;height:32px}.ownership-dialog-backdrop{position:absolute;top:0;right:0;bottom:0;left:0;z-index:90;padding:20px;display:flex;align-items:center;justify-content:center;background:var(--m19-light-042);-webkit-backdrop-filter:blur(1px);backdrop-filter:blur(1px)}.ownership-dialog{width:min(430px,100%);padding:20px;border:1px solid var(--m19-light-043);border-radius:7px;display:grid;grid-template-columns:42px minmax(0,1fr);gap:14px;background:var(--surface);box-shadow:0 20px 46px var(--m19-light-044)}.ownership-dialog-icon{width:42px;height:42px;border-radius:7px;display:inline-flex;align-items:center;justify-content:center;background:var(--warning-soft);color:var(--m19-light-045)}.ownership-dialog-icon svg{width:21px;height:21px}.ownership-dialog h3{margin:4px 0 7px;font-size:16px;line-height:1.3}.ownership-dialog p{margin:0;color:var(--text-soft);font-size:12px;line-height:1.55}.ownership-dialog-actions{grid-column:1 / -1;display:flex;justify-content:flex-end;gap:8px;margin-top:4px}.ownership-dialog-actions .button{min-height:34px}.message-dialog{width:min(430px,100%);padding:18px;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:0 20px 46px var(--m19-light-044)}.message-dialog.compact{width:min(390px,100%)}.message-dialog-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.message-dialog-head h3{margin:4px 0 0;font-size:16px}.message-dialog-head>button{width:28px;height:28px;border:0;border-radius:4px;display:inline-flex;align-items:center;justify-content:center;background:transparent;cursor:pointer}.message-dialog-head>button:hover{background:var(--surface-hover)}.message-dialog-head svg{width:15px}.message-dialog>p{margin:9px 0 13px;color:var(--text-soft);font-size:11px;line-height:1.5}.message-target{min-height:48px;padding:7px;border:1px solid var(--border);border-radius:5px;display:grid;grid-template-columns:18px 32px minmax(0,1fr);align-items:center;gap:8px;margin-top:6px;cursor:pointer}.message-target:hover{background:var(--surface-subtle)}.message-target input{accent-color:var(--primary)}.message-target .avatar{width:30px;height:30px;font-size:8px}.message-target strong,.message-target small{display:block}.message-target strong{font-size:11px}.message-target small{margin-top:2px;color:var(--text-muted);font-size:9px}.message-dialog-actions{display:flex;justify-content:flex-end;gap:7px;margin-top:15px}.eyebrow.danger{color:var(--danger)}.audit-content-block{margin-top:12px;padding:10px;border:1px solid var(--border);border-left:3px solid var(--warning);border-radius:5px;background:var(--surface-subtle)}.audit-content-block.current{border-left-color:var(--primary)}.audit-content-block>span{color:var(--text-muted);font-size:9px;font-weight:800;text-transform:uppercase}.audit-content-block p{margin:5px 0 0;color:var(--text);font-size:11px;line-height:1.5}.audit-access-note{margin-top:12px;padding:9px;border:1px solid var(--m19-light-028);border-radius:5px;display:flex;align-items:center;gap:8px;background:var(--primary-soft);color:var(--primary)}.audit-access-note>svg{width:17px;flex:0 0 auto}.audit-access-note strong,.audit-access-note small{display:block}.audit-access-note strong{font-size:10px}.audit-access-note small{margin-top:2px;color:var(--text-soft);font-size:9px}.ticket-context-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:79;border:0;background:transparent;cursor:default}.ticket-context-menu{position:fixed;z-index:80;left:clamp(8px,var(--menu-x),calc(100vw - 254px));top:clamp(8px,var(--menu-y),calc(100vh - 442px));width:246px;max-height:calc(100vh - 16px);padding:5px;overflow-y:auto;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:0 14px 34px var(--m19-light-046)}.ticket-context-menu button[disabled]{opacity:.45;cursor:not-allowed}.ticket-context-menu button{width:100%;min-height:32px;padding:6px 8px;border:0;border-radius:4px;display:grid;grid-template-columns:17px minmax(0,1fr);align-items:center;gap:8px;background:transparent;color:var(--text-soft);font-size:11px;text-align:left;cursor:pointer}.ticket-context-menu button:hover,.ticket-context-menu button:focus-visible{background:var(--surface-hover);color:var(--text);outline:0}.ticket-context-menu button.danger{color:var(--danger)}.ticket-context-menu svg{width:15px;height:15px}.ticket-menu-divider{display:block;height:1px;margin:4px 3px;background:var(--border)}@container (max-width: 700px){.chat-head-actions>[data-header-action=chatbot],.chat-head-actions>[data-header-action=group],.chat-head-actions>[data-header-action=archive],.chat-head-actions>[data-header-action=queue]{display:none}.header-overflow{display:inline-flex}}@container (max-width: 560px){.chat-head-actions>[data-header-action=transfer]{display:none}}@container (max-width: 480px){.chat-head-actions>[data-header-action=call]{display:none}.chat-head{padding-right:8px;padding-left:8px}.chat-person-copy span{display:none}}.message-scroll{min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable;padding:18px}.day-divider{margin:0 auto 16px;width:fit-content;padding:3px 8px;border-radius:5px;background:var(--m19-light-047);color:var(--text-muted);font-size:10px}.message{max-width:72%;margin-bottom:10px;padding:9px 11px 6px;border:1px solid var(--border);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-sm)}.message{position:relative}.message.outgoing{margin-left:auto;background:var(--m19-light-048);border-color:var(--m19-light-049)}.message.note{margin-left:auto;margin-right:auto;background:var(--warning-soft);border-color:var(--m19-light-050)}.message.delivery-failed{border-color:var(--m19-light-051);background:var(--m19-light-052)}.message p{margin:0;line-height:1.45}.message-actions{position:absolute;top:-13px;right:7px;z-index:2;display:flex;gap:2px;padding:2px;border:1px solid var(--border);border-radius:5px;background:var(--surface);box-shadow:var(--shadow-sm);opacity:0;transform:translateY(2px);transition:opacity .12s ease,transform .12s ease}.message:hover .message-actions,.message:focus-within .message-actions{opacity:1;transform:translateY(0)}.message-actions button{width:24px;height:24px;padding:0;border:0;border-radius:4px;display:inline-flex;align-items:center;justify-content:center;background:transparent;color:var(--text-muted);cursor:pointer}.message-actions button:hover{background:var(--surface-hover);color:var(--text)}.message-actions button:disabled{opacity:.35;cursor:not-allowed}.message-actions svg{width:13px;height:13px}.message.crm-selected{box-shadow:0 0 0 2px var(--m19-light-053),var(--shadow-sm)}.message.message-deleted{border-style:dashed;color:var(--text-muted)}.deleted-original{text-decoration:line-through;text-decoration-thickness:1px;opacity:.75}.message-audit-tag{width:fit-content;margin-top:6px;padding:2px 5px;border-radius:4px;display:inline-flex;align-items:center;gap:4px;font-size:9px;font-weight:700}.message-audit-tag svg{width:11px;height:11px}.message-audit-tag.deleted{background:var(--danger-soft);color:var(--danger)}.message-audit-tag.edited{background:var(--warning-soft);color:var(--m19-light-054)}.message-action-menu{position:absolute;top:18px;right:7px;z-index:12;width:210px;padding:5px;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.message-action-menu>button{width:100%;min-height:31px;padding:6px 7px;border:0;border-radius:4px;display:grid;grid-template-columns:17px minmax(0,1fr) auto;align-items:center;gap:7px;background:transparent;color:var(--text-soft);font-size:10px;text-align:left;cursor:pointer}.message-action-menu>button:hover{background:var(--surface-hover);color:var(--text)}.message-action-menu>button.danger{color:var(--danger)}.message-action-menu>button:disabled{opacity:.38;cursor:not-allowed}.message-action-menu svg{width:14px;height:14px}.message-action-menu>button small{justify-self:end;color:var(--text-muted);font-size:8px}.message-menu-divider{display:block;height:1px;margin:4px 2px;background:var(--border)}.message-reaction-options{padding:6px 7px;color:var(--text-soft)}.message-reaction-options>span{display:flex;align-items:center;gap:7px;font-size:10px}.message-reaction-options>div{margin-top:6px;display:flex;gap:2px}.message-reaction-options button{width:28px;height:28px;padding:0;border:0;border-radius:50%;background:transparent;font-size:15px;cursor:pointer}.message-reaction-options button:hover{background:var(--surface-hover)}.message-reaction{position:absolute;left:8px;bottom:-13px;min-height:22px;padding:2px 6px;border:1px solid var(--border);border-radius:11px;background:var(--surface);box-shadow:var(--shadow-sm);font-size:12px}.message-reaction small{color:var(--text-muted);font-size:8px}.message:has(.message-reaction){margin-bottom:19px}.message-meta{margin-top:5px;display:flex;align-items:center;justify-content:flex-end;gap:4px;color:var(--text-muted);font-size:10px}.message-meta.failed{color:var(--danger)}.message-meta svg{width:12px;height:12px}.delivery-error{margin-top:8px;padding-top:7px;border-top:1px solid var(--m19-light-055);display:grid;grid-template-columns:minmax(0,1fr) auto;gap:2px 8px;align-items:center;color:var(--danger)}.delivery-error strong,.delivery-error span{display:block}.delivery-error strong{font-size:11px}.delivery-error span{grid-column:1;font-size:9px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace}.delivery-error button{grid-column:2;grid-row:1 / 3;border:0;background:transparent;color:var(--danger);font-size:10px;font-weight:700;cursor:pointer}.attachment{margin-bottom:7px;padding:9px;display:flex;align-items:center;gap:8px;border:1px solid var(--m19-light-056);border-radius:6px;background:var(--m19-light-057)}.attachment svg{width:20px;color:var(--primary)}.attachment-copy{min-width:0}.attachment-copy strong,.attachment-copy span{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.attachment-copy span{color:var(--text-muted);font-size:10px}.composer{padding:10px 12px 12px;background:var(--surface);border-top:1px solid var(--border)}.composer-mode{display:flex;gap:4px;margin-bottom:7px}.composer-mode button{border:0;background:transparent;padding:4px 7px;color:var(--text-muted);font-size:11px;font-weight:650;cursor:pointer}.composer-mode button.active{color:var(--primary);border-bottom:2px solid var(--primary)}.composer-box{border:1px solid var(--border-strong);border-radius:7px;background:var(--surface)}.composer-box.private-note-mode{border-color:var(--m19-light-058);background:var(--m19-light-059)}.composer-box.private-note-mode textarea{color:var(--m19-light-060)}.composer-box.composer-disabled{background:var(--surface-subtle);opacity:.82}.composer-box textarea{width:100%;min-height:60px;padding:10px;resize:none;border:0;outline:0;background:transparent;color:var(--text)}.composer-box textarea:disabled{cursor:not-allowed}.capability-banner{margin-bottom:7px;padding:8px 9px;border:1px solid var(--m19-light-058);border-radius:6px;display:flex;align-items:center;gap:8px;background:var(--warning-soft);color:var(--m19-light-061)}.capability-banner>svg{width:16px;flex:0 0 auto}.capability-banner strong,.capability-banner small{display:block}.capability-banner strong{font-size:11px}.capability-banner small{margin-top:2px;font-size:9px}.composer-reply,.composer-attachment,.audio-recorder{margin:7px 8px 0;padding:7px 8px;border:1px solid var(--border);border-radius:5px;display:flex;align-items:center;gap:8px;background:var(--surface-subtle)}.composer-reply{border-left:3px solid var(--primary)}.composer-reply.editing{border-left-color:var(--warning);background:var(--warning-soft)}.composer-reply>span,.composer-attachment>span{color:var(--primary)}.composer-reply>span svg,.composer-attachment>span svg{width:15px}.composer-reply>div,.composer-attachment>div{min-width:0;flex:1}.composer-reply strong,.composer-attachment strong,.composer-attachment small{display:block}.composer-reply strong,.composer-attachment strong{font-size:10px}.composer-reply p{margin:2px 0 0;color:var(--text-muted);font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.composer-attachment small{margin-top:2px;color:var(--text-muted);font-size:9px}.composer-reply>button,.composer-attachment>button,.audio-recorder button{width:25px;height:25px;border:0;border-radius:4px;display:inline-flex;align-items:center;justify-content:center;background:transparent;color:var(--text-muted);cursor:pointer}.composer-reply>button:hover,.composer-attachment>button:hover,.audio-recorder button:hover{background:var(--surface-hover)}.composer-reply button svg,.composer-attachment button svg,.audio-recorder button svg{width:14px}.crm-selection-banner{margin-bottom:7px;padding:7px 8px;border:1px solid var(--m19-light-028);border-radius:6px;display:grid;grid-template-columns:18px minmax(0,1fr) auto 26px;align-items:center;gap:7px;background:var(--primary-soft);color:var(--primary-strong)}.crm-selection-banner>span svg{width:15px}.crm-selection-banner strong,.crm-selection-banner small{display:block}.crm-selection-banner strong{font-size:10px}.crm-selection-banner small{margin-top:2px;color:var(--text-soft);font-size:9px}.crm-selection-banner button{min-height:26px;padding:4px 7px;border:0;border-radius:4px;background:transparent;color:var(--primary);font-size:9px;font-weight:700;cursor:pointer}.crm-selection-banner button:hover{background:var(--m19-light-062)}.crm-selection-banner button:last-child{width:26px;padding:0;display:inline-flex;align-items:center;justify-content:center}.crm-selection-banner button svg{width:13px}.composer-actions{padding:6px;display:flex;align-items:center;justify-content:space-between}.composer-actions{position:relative}.composer-tools{display:flex;gap:2px}.composer-tools button{width:30px;height:30px;border:0;border-radius:5px;background:transparent;display:inline-flex;align-items:center;justify-content:center;cursor:pointer}.composer-tools button:hover{background:var(--surface-hover)}.composer-tools button:disabled,.send-button:disabled,.icon-button.capability-disabled{opacity:.35;cursor:not-allowed}.composer-tools button.is-recording{background:var(--danger-soft);color:var(--danger);box-shadow:inset 0 0 0 1px var(--m19-light-063)}.composer-tools svg{width:16px}.emoji-picker,.quick-reply-picker{position:absolute;left:6px;bottom:42px;z-index:8;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.emoji-picker{display:flex;gap:2px;padding:5px}.emoji-picker button{width:32px;height:32px;border:0;border-radius:4px;background:transparent;font-size:17px;cursor:pointer}.emoji-picker button:hover{background:var(--surface-hover)}.quick-reply-picker{width:min(290px,calc(100vw - 48px));padding:5px;display:grid;gap:2px}.quick-reply-picker button{width:100%;padding:7px 8px;border:0;border-radius:4px;display:grid;grid-template-columns:62px minmax(0,1fr);gap:7px;background:transparent;color:var(--text);text-align:left;cursor:pointer}.quick-reply-picker button:hover{background:var(--surface-hover)}.quick-reply-picker strong{color:var(--primary);font-size:10px}.quick-reply-picker span{color:var(--text-soft);font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.audio-recorder{color:var(--text-soft)}.audio-recorder.recording{border-color:var(--m19-light-051);background:var(--danger-soft);color:var(--danger)}.audio-recorder strong{font-size:10px;font-variant-numeric:tabular-nums}.audio-recorder>span:last-of-type{font-size:9px}.audio-pulse{width:8px;height:8px;border-radius:50%;background:var(--danger)}.audio-recorder.recording .audio-pulse{animation:audio-pulse 1.1s ease infinite}.audio-wave{min-width:0;flex:1;height:18px;display:flex;align-items:center;gap:3px;overflow:hidden}.audio-wave i{width:2px;height:8px;border-radius:2px;background:currentColor;opacity:.55}.audio-wave i:nth-child(2),.audio-wave i:nth-child(5){height:15px}.audio-wave i:nth-child(3){height:11px}@keyframes audio-pulse{50%{opacity:.35}}.sticker-picker{position:absolute;left:6px;bottom:42px;display:flex;gap:4px;padding:6px;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.sticker-picker button{width:32px;height:32px;border:0;border-radius:5px;background:var(--surface-subtle);color:var(--primary);cursor:pointer}.sticker-picker button:hover{background:var(--primary-soft)}.sticker-picker svg{width:17px}.send-button{width:34px;height:30px;border:0;border-radius:5px;background:var(--primary);color:var(--m19-light-004);display:inline-flex;align-items:center;justify-content:center;cursor:pointer}.send-button:hover{background:var(--primary-strong)}.send-button svg{width:16px}.contact-pane{padding:0 13px 13px;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable;background:var(--surface)}.context-head{min-height:54px;display:flex;align-items:center;justify-content:space-between;gap:8px;border-bottom:1px solid var(--border)}.context-head h3{margin:0;font-size:13px}.context-head p{margin:2px 0 0;color:var(--text-muted);font-size:10px}.context-head-actions{display:flex;gap:3px}.context-head-actions .icon-button{width:27px;height:27px}.contact-profile{display:grid;justify-items:center;padding:8px 0 14px;border-bottom:1px solid var(--border)}.contact-profile .avatar{width:52px;height:52px;font-size:15px}.contact-profile h3{margin:9px 0 2px;font-size:15px}.contact-profile p{margin:0;color:var(--text-muted);font-size:12px}.contact-actions{display:flex;gap:6px;margin-top:10px}.contact-actions button{width:32px;height:32px}.context-tabs{position:sticky;top:0;z-index:4;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-top:1px solid var(--border);border-bottom:1px solid var(--border);background:var(--surface)}.context-tabs button{min-width:0;padding:10px 3px 8px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--text-muted);font-size:10px;font-weight:700;cursor:pointer}.context-tabs button:hover{color:var(--text);background:var(--surface-subtle)}.context-tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}.context-tab-content{min-width:0}.observer-list{display:flex;align-items:center;gap:5px;color:var(--text-muted);font-size:11px}.observer-list .avatar{width:24px;height:24px;margin-right:-9px;border:2px solid var(--surface);font-size:8px}.observer-list span:last-child{margin-left:8px}.observer-manager{margin:9px 0 2px;padding:8px;border:1px solid var(--border);border-radius:6px;display:grid;gap:3px;background:var(--surface-subtle)}.observer-manager-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:3px}.observer-manager-head strong{font-size:10px}.observer-manager-head button{width:24px;height:24px;border:0;border-radius:4px;display:inline-flex;align-items:center;justify-content:center;background:transparent;cursor:pointer}.observer-manager-head button:hover{background:var(--surface-hover)}.observer-manager-head svg{width:13px}.observer-manager label{min-height:28px;padding:4px 5px;border-radius:4px;display:flex;align-items:center;gap:7px;color:var(--text-soft);font-size:10px;cursor:pointer}.observer-manager label:hover{background:var(--surface-hover)}.observer-manager input{accent-color:var(--primary)}.detail-group{padding:13px 0;border-bottom:1px solid var(--border)}.detail-group:last-child{border-bottom:0}.detail-group-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:9px}.detail-group h4{margin:0;font-size:11px;text-transform:uppercase;color:var(--text-muted)}.detail-line{display:grid;grid-template-columns:78px minmax(0,1fr);gap:8px;margin:7px 0;font-size:12px}.detail-line span:first-child{color:var(--text-muted)}.detail-line span:last-child{overflow-wrap:anywhere}.sla-context-line small{display:block;margin-top:3px;color:var(--text-muted);font-size:10px;line-height:1.35}.sla-status{font-size:11px}.sla-status.breached{color:var(--danger)}.sla-status.due{color:var(--warning)}.sla-status.waiting{color:var(--primary)}.context-record{width:100%;min-width:0;padding:8px 0;border:0;border-bottom:1px solid var(--m19-light-021);display:grid;grid-template-columns:30px minmax(0,1fr) 16px;align-items:center;gap:8px;background:transparent;color:var(--text);text-align:left;cursor:pointer}.context-record:last-child{border-bottom:0}.context-record:hover{background:var(--surface-subtle)}.context-record>svg{width:14px;color:var(--text-muted)}.context-record strong,.context-record small{display:block;overflow:hidden;text-overflow:ellipsis}.context-record strong{font-size:11px;white-space:nowrap}.context-record small{margin-top:2px;color:var(--text-muted);font-size:10px;line-height:1.35}.context-record-icon{width:28px;height:28px;border-radius:6px;display:inline-flex;align-items:center;justify-content:center;background:var(--primary-soft);color:var(--primary)}.context-record-icon.success{background:var(--success-soft);color:var(--success)}.context-record-icon.violet{background:var(--violet-soft);color:var(--violet)}.context-record-icon.amber{background:var(--warning-soft);color:var(--warning)}.context-record-icon svg{width:15px}.context-provider{margin:12px 0 0;padding:9px 0 12px;border-bottom:1px solid var(--border);display:grid;grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:8px}.context-provider strong,.context-provider small{display:block}.context-provider small{margin-top:2px;color:var(--text-muted);font-size:10px}.context-highlight{padding-left:10px;border-left:3px solid var(--primary)}.context-highlight>strong,.context-highlight>span{display:block}.context-highlight>span{margin:3px 0 8px;color:var(--text-muted);font-size:10px}.context-wide-action{width:100%;justify-content:center;margin-top:8px}.context-footnote{margin:12px 0 4px;color:var(--text-muted);font-size:10px;line-height:1.45}.context-ai-summary{margin-top:12px;padding:11px;display:grid;grid-template-columns:minmax(0,1fr) 40px;gap:10px;align-items:center;border-left:3px solid var(--primary);background:var(--primary-soft)}.context-ai-summary strong{display:block;margin-top:4px;font-size:12px;line-height:1.4}.eyebrow{color:var(--primary);font-size:9px;font-weight:800;text-transform:uppercase}.ai-score{width:38px;height:38px;border:2px solid var(--primary);border-radius:50%;display:flex;flex:0 0 auto;flex-direction:column;align-items:center;justify-content:center;color:var(--primary)}.ai-score strong{margin:0;font-size:13px;line-height:1}.ai-score small{margin-top:2px;font-size:7px;font-weight:800;line-height:1;text-transform:uppercase}.context-copy{margin:0;color:var(--text-soft);font-size:11px;line-height:1.5}.context-list{margin:0;padding-left:17px;color:var(--text-soft);font-size:11px;line-height:1.55}.suggested-reply{padding:10px;border:1px solid var(--border);background:var(--surface-subtle)}.suggested-reply p{margin:0;color:var(--text-soft);font-size:11px;line-height:1.5}.suggested-reply>div{display:flex;justify-content:flex-end;gap:6px;margin-top:9px}.memory-details{padding:12px 0;border-bottom:1px solid var(--border)}.memory-details summary{display:flex;align-items:center;justify-content:space-between;color:var(--text);font-size:11px;font-weight:700;cursor:pointer}.memory-details summary svg{width:14px}.history-notes textarea{width:100%;min-height:68px;padding:8px;resize:vertical;border:1px solid var(--border-strong);border-radius:5px;background:var(--surface);color:var(--text);font-size:11px}.contact-note{padding:10px 0;border-bottom:1px solid var(--m19-light-021)}.contact-note p{margin:0;color:var(--text-soft);font-size:11px;line-height:1.45}.contact-note footer{display:flex;justify-content:space-between;gap:8px;margin-top:6px;color:var(--text-muted);font-size:9px}.context-timeline article{position:relative;display:grid;grid-template-columns:12px minmax(0,1fr);gap:8px;padding:0 0 14px}.context-timeline article:not(:last-child):before{content:"";position:absolute;left:4px;top:10px;bottom:0;width:1px;background:var(--border)}.context-timeline strong,.context-timeline small{display:block}.context-timeline strong{font-size:11px}.context-timeline small{margin-top:3px;color:var(--text-muted);font-size:9px}.timeline-dot{position:relative;z-index:1;width:9px;height:9px;margin-top:2px;border-radius:50%;background:var(--text-muted)}.timeline-dot.blue{background:var(--primary)}.timeline-dot.green{background:var(--success)}.timeline-dot.violet{background:var(--violet)}.table-wrap{overflow-x:auto}.data-table{width:100%;border-collapse:collapse}.data-table th{padding:10px 12px;border-bottom:1px solid var(--border);background:var(--surface-subtle);color:var(--text-muted);font-size:10px;text-transform:uppercase;text-align:left}.data-table td{padding:11px 12px;border-bottom:1px solid var(--m19-light-021);vertical-align:middle}.data-table tbody tr:last-child td{border-bottom:0}.data-table tbody tr:hover{background:var(--surface-subtle)}.cell-main{display:flex;align-items:center;gap:9px;min-width:180px}.cell-main-copy{min-width:0}.cell-main-copy strong,.cell-main-copy span{display:block}.cell-main-copy span{margin-top:2px;color:var(--text-muted);font-size:11px}.directory-tabs{display:flex;gap:4px;margin-bottom:12px;overflow-x:auto;border-bottom:1px solid var(--border)}.directory-tabs button{min-height:40px;padding:0 11px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--text-soft);display:inline-flex;align-items:center;gap:7px;white-space:nowrap;cursor:pointer}.directory-tabs button:hover{color:var(--text);background:var(--surface-subtle)}.directory-tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}.directory-tabs button svg{width:15px;height:15px}.directory-tabs button strong{min-width:19px;height:19px;padding:0 5px;border-radius:9px;background:var(--surface-subtle);color:var(--text-muted);display:inline-flex;align-items:center;justify-content:center;font-size:9px}.directory-tabs button.active strong{background:var(--primary-soft);color:var(--primary)}.directory-filters{margin-bottom:7px}.directory-summary{min-height:24px;margin-bottom:8px;color:var(--text-muted);display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:10px}.directory-summary strong{color:var(--text)}.directory-summary small{font-size:10px}.directory-table{min-width:920px}.directory-identifier{white-space:nowrap}.directory-identifier.technical{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--text-soft);font-size:10px}.directory-empty{min-height:220px;color:var(--text-muted);display:grid;place-content:center;justify-items:center;gap:5px}.directory-empty[hidden]{display:none}.directory-empty svg{width:24px}.directory-empty strong{color:var(--text)}.table-action{width:30px;height:30px;border:0;border-radius:5px;background:transparent;cursor:pointer}.table-action:hover{background:var(--surface-hover)}.table-action svg{width:16px}.kanban-toolbar{margin-bottom:12px;display:flex;align-items:center;justify-content:space-between;gap:12px}.kanban-board{display:grid;grid-template-columns:repeat(4,minmax(230px,1fr));gap:12px;overflow-x:auto;padding-bottom:8px}.kanban-column{min-width:230px;padding:10px;border:1px solid var(--border);border-radius:var(--radius);background:var(--m19-light-064)}.kanban-column.drop-ready{transition:border-color .15s ease,background .15s ease}.kanban-column.drag-over{border-color:var(--primary);background:var(--primary-soft);box-shadow:inset 0 0 0 1px var(--primary)}.kanban-column-head{display:flex;align-items:center;justify-content:space-between;padding:2px 3px 10px}.kanban-column-head strong{font-size:13px}.kanban-column-head span{color:var(--text-muted);font-size:11px}.deal-card{padding:12px;margin-bottom:8px;border:1px solid var(--border);border-radius:6px;background:var(--surface);box-shadow:var(--shadow-sm);cursor:grab}.deal-card:hover{border-color:var(--m19-light-065);box-shadow:0 3px 8px var(--m19-light-066)}.deal-card:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.deal-card.dragging{opacity:.42;cursor:grabbing}.deal-card h4{margin:0 0 4px;font-size:13px}.deal-card p{margin:0;color:var(--text-muted);font-size:11px}.deal-value{display:flex;align-items:center;justify-content:space-between;margin-top:12px}.deal-value strong{font-size:13px}.deal-owner{display:flex;align-items:center;gap:5px;color:var(--text-soft);font-size:11px}.deal-owner .avatar{width:22px;height:22px;font-size:8px}.deal-dialog{width:min(440px,100%);padding:18px;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:0 20px 46px var(--m19-light-044)}.deal-dialog>p{margin:5px 0 14px;color:var(--text-muted);font-size:11px}.deal-dialog-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.deal-dialog-grid>span{padding:9px;border:1px solid var(--border);border-radius:5px;color:var(--text-muted);font-size:9px}.deal-dialog-grid strong{display:block;margin-top:4px;color:var(--text);font-size:11px}.filters-bar{margin-bottom:12px;display:flex;align-items:center;gap:8px;flex-wrap:wrap}.filter-select,.filter-input{height:36px;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text)}.filter-select{padding:0 28px 0 9px}.filter-input{min-width:240px;padding:0 10px}.list-stack{display:grid;gap:8px}.automation-row,.campaign-row{padding:13px 14px;display:grid;grid-template-columns:38px minmax(0,1fr) auto auto;align-items:center;gap:12px}.row-icon{width:38px;height:38px;border-radius:6px;background:var(--primary-soft);color:var(--primary);display:inline-flex;align-items:center;justify-content:center}.row-icon svg{width:18px}.row-copy{min-width:0}.row-copy strong,.row-copy span{display:block}.row-copy span{margin-top:3px;color:var(--text-muted);font-size:12px}.switch{width:36px;height:20px;padding:2px;border:0;border-radius:10px;background:var(--m19-light-067);cursor:pointer;transition:background .15s ease}.switch:after{content:"";display:block;width:16px;height:16px;border-radius:50%;background:var(--m19-light-004);box-shadow:0 1px 3px var(--m19-light-068);transition:transform .15s ease}.switch.on{background:var(--success)}.switch.on:after{transform:translate(16px)}.analytics-actions{flex-wrap:wrap;justify-content:flex-end}.analytics-period-select{min-height:36px;padding:0 7px 0 10px;display:inline-flex;align-items:center;gap:6px;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text-soft)}.analytics-period-select svg{width:15px}.analytics-period-select select{min-width:112px;height:34px;border:0;outline:0;background:transparent;color:var(--text);font:inherit;font-size:11px;font-weight:650;cursor:pointer}.business-hours-toggle{min-height:36px;padding:0 10px;display:inline-flex;align-items:center;gap:7px;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text-soft);font-size:11px;font-weight:650;cursor:pointer}.business-hours-toggle input{position:absolute;opacity:0;pointer-events:none}.business-hours-toggle>span{width:27px;height:16px;padding:2px;border-radius:9px;background:var(--border-strong);transition:background .15s ease}.business-hours-toggle>span:after{content:"";display:block;width:12px;height:12px;border-radius:50%;background:var(--m19-light-004);transition:transform .15s ease}.business-hours-toggle input:checked+span{background:var(--primary)}.business-hours-toggle input:checked+span:after{transform:translate(11px)}.analytics-shell{overflow:visible}.analytics-tabs,.monitor-tabs{display:flex;gap:4px;padding:0 4px;overflow-x:auto;border-bottom:1px solid var(--border);background:var(--surface)}.analytics-tabs button,.monitor-tabs button{padding:12px 10px 10px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--text-soft);font-weight:650;cursor:pointer}.analytics-tabs button.active,.monitor-tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}.analytics-content{padding:14px}.analytics-metrics{margin-bottom:12px}.analytics-global-metrics{grid-template-columns:repeat(5,minmax(0,1fr))}.analytics-ai-summary{position:relative;margin-bottom:12px;padding:14px 15px 26px;display:grid;grid-template-columns:36px minmax(0,1fr) auto;gap:12px;align-items:start;overflow:hidden;border:1px solid var(--border);border-left:3px solid var(--primary);border-radius:var(--radius);background:var(--surface)}.analytics-ai-summary.attention{border-left-color:var(--warning)}.analytics-ai-summary.positive{border-left-color:var(--success)}.analytics-ai-summary.neutral{border-left-color:var(--primary)}.analytics-ai-icon{width:34px;height:34px;display:grid;place-items:center;border-radius:6px;background:var(--primary-soft);color:var(--primary)}.analytics-ai-icon svg{width:17px}.analytics-ai-copy{min-width:0}.analytics-ai-title{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.analytics-ai-title .eyebrow{width:100%}.analytics-ai-title h3{margin:0;font-size:13px}.analytics-ai-title .badge{padding:2px 6px;font-size:8px}.analytics-ai-copy>p{max-width:920px;margin:6px 0 9px;color:var(--text-soft);font-size:11px;line-height:1.5}.analytics-ai-evidence{display:flex;flex-wrap:wrap;gap:6px}.analytics-ai-evidence span{min-height:25px;padding:4px 7px;display:inline-flex;align-items:center;gap:4px;border:1px solid var(--border);border-radius:4px;background:var(--surface-subtle);color:var(--text-soft);font-size:9px}.analytics-ai-evidence svg{width:11px;color:var(--success)}.analytics-ai-action{margin-top:9px;display:flex;gap:6px;align-items:baseline;color:var(--text-soft);font-size:10px}.analytics-ai-action strong{color:var(--text);white-space:nowrap}.analytics-ai-summary>.button{align-self:center;white-space:nowrap}.analytics-ai-disclaimer{position:absolute;right:15px;bottom:7px;color:var(--text-muted);font-size:8px}.analytics-heatmap-copy{min-width:0;display:flex;align-items:center;justify-content:space-between;gap:12px}.analytics-heatmap-copy>div:first-child strong,.analytics-heatmap-copy>div:first-child span{display:block}.analytics-heatmap-copy>div:first-child strong{font-size:12px}.analytics-heatmap-copy>div:first-child span{margin-top:4px;color:var(--text-muted);font-size:9px}.analytics-heatmap-segments{flex-shrink:0;padding:2px;display:inline-flex;gap:2px;border:1px solid var(--border);border-radius:5px;background:var(--surface-subtle)}.analytics-heatmap-segments button{min-height:27px;padding:0 8px;border:0;border-radius:3px;background:transparent;color:var(--text-muted);font-size:9px;font-weight:650;cursor:pointer}.analytics-heatmap-segments button:hover{color:var(--text)}.analytics-heatmap-segments button.active{background:var(--surface);color:var(--primary);box-shadow:0 1px 2px var(--m19-light-069)}.analytics-heatmap{min-width:0}.analytics-heatmap-grid{display:grid;grid-template-columns:42px repeat(5,minmax(54px,1fr));gap:4px;align-items:center}.analytics-heatmap-grid>strong{color:var(--text-muted);font-size:8px;font-weight:650;text-align:center}.analytics-heatmap-grid>button{min-height:38px;padding:0;border:1px solid transparent;border-radius:4px;color:var(--text);font:inherit;font-size:10px;font-weight:700;cursor:pointer}.analytics-heatmap-grid>button:hover{border-color:var(--primary);transform:translateY(-1px)}.analytics-heatmap-grid .heat-level-1,.analytics-heatmap-legend .heat-level-1{background:var(--m19-light-070);color:var(--m19-light-071)}.analytics-heatmap-grid .heat-level-2,.analytics-heatmap-legend .heat-level-2{background:var(--m19-light-072);color:var(--m19-light-073)}.analytics-heatmap-grid .heat-level-3,.analytics-heatmap-legend .heat-level-3{background:var(--m19-light-074);color:var(--m19-light-075)}.analytics-heatmap-grid .heat-level-4,.analytics-heatmap-legend .heat-level-4{background:var(--m19-light-076);color:var(--m19-light-077)}.analytics-heatmap-legend{margin-top:7px;display:flex;justify-content:flex-end;align-items:center;gap:4px;color:var(--text-muted);font-size:8px}.analytics-heatmap-legend i{width:16px;height:6px;border-radius:2px}.analytics-heatmap-panel{padding:13px}.analytics-heatmap-panel .analytics-heatmap-copy{margin-bottom:13px}.analytics-wide-block{margin-top:12px}.advanced-indicator-strip{margin-top:12px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.advanced-indicator{min-height:78px;padding:10px;display:grid;grid-template-columns:32px minmax(0,1fr) 14px;align-items:center;gap:8px;border:1px solid var(--border);border-radius:5px;background:var(--surface);color:var(--text);text-align:left;cursor:pointer}.advanced-indicator:hover{border-color:var(--primary);background:var(--surface-subtle)}.advanced-indicator .row-icon{width:30px;height:30px}.advanced-indicator .row-icon svg{width:15px}.advanced-indicator small,.advanced-indicator strong,.advanced-indicator em{display:block}.advanced-indicator small{color:var(--text-muted);font-size:9px;font-style:normal}.advanced-indicator small i{margin-left:5px;padding:2px 4px;border-radius:3px;background:var(--warning-soft);color:var(--warning);font-size:7px;font-style:normal;text-transform:uppercase}.advanced-indicator strong{margin-top:3px;font-size:17px}.advanced-indicator em{margin-top:3px;color:var(--text-muted);font-size:8px;font-style:normal}.advanced-indicator>svg{width:13px;color:var(--text-muted)}.analytics-future-note{margin-top:12px;padding:11px 13px;display:flex;align-items:center;gap:9px;border:1px dashed var(--border-strong);border-radius:5px;background:var(--surface-subtle);color:var(--text-soft);font-size:10px}.analytics-future-note>svg{width:16px;flex-shrink:0;color:var(--warning)}.campaign-roi-table{padding:8px 14px 14px;overflow-x:auto}.campaign-roi-head,.campaign-roi-row{min-width:720px;display:grid;grid-template-columns:minmax(180px,1fr) 90px repeat(4,100px);gap:10px;align-items:center}.campaign-roi-head{min-height:30px;color:var(--text-muted);font-size:9px;text-transform:uppercase}.campaign-roi-row{width:100%;min-height:46px;border:0;border-top:1px solid var(--border);background:transparent;color:var(--text);font:inherit;font-size:10px;text-align:left;cursor:pointer}.campaign-roi-row:hover{background:var(--surface-subtle)}.analytics-overview-stack{display:grid;gap:12px}.analytics-dashboard-section{overflow:hidden;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface)}.analytics-dashboard-head{min-height:64px;padding:11px 14px;display:flex;align-items:center;justify-content:space-between;gap:14px;border-bottom:1px solid var(--border)}.analytics-dashboard-head h3{margin:2px 0 0;font-size:14px}.analytics-dashboard-head p{margin:3px 0 0;color:var(--text-muted);font-size:10px}.analytics-dashboard-head>div:last-child{display:grid;justify-items:end;gap:6px}.analytics-dashboard-head .panel-link{display:inline-flex;align-items:center;gap:5px}.analytics-dashboard-head .panel-link svg{width:13px}.analytics-dashboard-body{padding:13px;display:grid;grid-template-columns:minmax(320px,.78fr) minmax(420px,1.22fr);gap:14px;align-items:stretch}.overview-stat-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.overview-stat-grid button{min-height:72px;padding:10px;border:1px solid var(--border);border-radius:5px;background:var(--surface-subtle);color:var(--text);text-align:left;cursor:pointer}.overview-stat-grid button:hover{border-color:var(--primary);background:var(--primary-soft)}.overview-stat-grid span,.overview-stat-grid strong,.overview-stat-grid small{display:block}.overview-stat-grid span{color:var(--text-muted);font-size:10px}.overview-stat-grid strong{margin-top:4px;font-size:18px}.overview-stat-grid small{margin-top:5px;color:var(--primary);font-size:9px}.overview-stat-grid small svg{width:11px;vertical-align:middle}.overview-mini-chart{min-width:0;border:1px solid transparent;border-radius:5px;cursor:pointer}.overview-mini-chart:hover{border-color:var(--primary);background:var(--surface-subtle)}.overview-mini-chart:focus-visible{outline:2px solid var(--primary)}.overview-mini-chart .flow-chart{padding-top:0}.overview-status-bars,.overview-people-strip{padding:0 8px}.overview-channel-strip{padding:0 8px;overflow-x:auto}.overview-rating-strip{padding:0 8px}.analytics-block{min-width:0;overflow:hidden;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface)}.analytics-block-head{min-height:52px;padding:11px 13px;display:flex;align-items:center;justify-content:space-between;gap:10px;border-bottom:1px solid var(--border)}.analytics-block-head h3{margin:0;font-size:13px}.analytics-block-head p{margin:3px 0 0;color:var(--text-muted);font-size:10px}.analytics-source{color:var(--text-muted);font-size:9px;white-space:nowrap}.chart-panel{height:270px;padding:18px;display:flex;flex-direction:column}.bar-chart{flex:1;display:flex;align-items:end;gap:12px;padding:20px 4px 0;border-bottom:1px solid var(--border)}.bar{flex:1;min-width:22px;height:var(--h);background:var(--m19-light-078);border-radius:4px 4px 0 0;position:relative}.bar:hover{background:var(--primary)}.bar span{position:absolute;left:50%;bottom:-23px;transform:translate(-50%);color:var(--text-muted);font-size:10px}.analytics-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(260px,.7fr);gap:12px;margin-top:12px}.analytics-content>.analytics-grid{margin-top:0}.analytics-trend{padding-top:12px}.analytics-trend .flow-bars{grid-template-columns:repeat(7,minmax(22px,1fr))}.insight-list{padding:3px 13px}.insight-row{min-height:58px;display:grid;grid-template-columns:34px minmax(0,1fr) 16px;align-items:center;gap:9px;border-bottom:1px solid var(--border)}.insight-row:last-child{border-bottom:0}.insight-row .row-icon{width:32px;height:32px}.insight-row .row-icon.red{color:var(--danger);background:var(--danger-soft)}.insight-row .row-icon.amber{color:var(--warning);background:var(--warning-soft)}.insight-row .row-icon.green{color:var(--success);background:var(--success-soft)}.insight-row strong,.insight-row small{display:block}.insight-row small{margin-top:3px;color:var(--text-muted);font-size:10px}.insight-row>svg{width:14px;color:var(--text-muted)}.funnel-list{padding:6px 14px 14px}.breakdown-row{padding:8px 0}.breakdown-row>div:first-child{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:10px;align-items:baseline}.breakdown-row span,.breakdown-row small{color:var(--text-muted);font-size:10px}.progress-track{height:6px;margin-top:6px;overflow:hidden;border-radius:3px;background:var(--surface-subtle)}.progress-track i{display:block;width:var(--w);height:100%;border-radius:inherit;background:var(--primary)}.progress-track i.green{background:var(--success)}.progress-track i.amber{background:var(--warning)}.progress-track i.red{background:var(--danger)}.compact-table,.people-table,.channel-performance{padding:8px 14px 14px;overflow-x:auto}.compact-table-head,.compact-table-row{min-width:360px;display:grid;grid-template-columns:minmax(120px,1fr) 100px 100px;gap:10px;align-items:center}.compact-table-head,.people-table-head,.channel-performance-head{min-height:30px;color:var(--text-muted);font-size:9px;text-transform:uppercase}.compact-table-row{min-height:42px;border-top:1px solid var(--border);font-size:11px}.people-table-head,.people-table-row{min-width:720px;display:grid;grid-template-columns:minmax(170px,1fr) repeat(5,90px);gap:10px;align-items:center}.people-table-row{min-height:48px;border-top:1px solid var(--border);font-size:11px}.people-table-row .cell-main{min-width:0}.people-table-row .avatar{width:28px;height:28px;font-style:normal;font-size:8px}.channel-performance-head,.channel-performance-row{min-width:650px;display:grid;grid-template-columns:minmax(150px,1fr) repeat(4,110px);gap:10px;align-items:center}.channel-performance-row{min-height:48px;border-top:1px solid var(--border);font-size:11px}.channel-performance-row>span:first-child{display:flex;align-items:center;gap:8px}.channel-performance-row svg{width:16px;color:var(--text-muted)}.rating-list{padding:8px 14px 14px}.rating-row{min-height:42px;display:grid;grid-template-columns:72px minmax(100px,1fr) 42px 35px;gap:8px;align-items:center}.rating-row .progress-track{margin:0}.rating-row span,.rating-row small{color:var(--text-muted);font-size:10px;text-align:right}.analytics-detail-backdrop{position:fixed;z-index:180}.analytics-detail-dialog{width:min(860px,100%);max-height:min(720px,calc(100vh - 40px));padding:18px;overflow:hidden;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:0 22px 58px var(--m19-light-079)}.analytics-detail-dialog>p{margin:5px 0 14px;color:var(--text-muted);font-size:11px}.analytics-detail-table{max-height:480px;overflow:auto;border:1px solid var(--border);border-radius:5px}.analytics-detail-head,.analytics-detail-row{min-width:calc(var(--detail-columns) * 130px);display:grid;grid-template-columns:repeat(var(--detail-columns),minmax(130px,1fr));gap:10px;align-items:center}.analytics-detail-head{position:sticky;top:0;z-index:1;min-height:36px;padding:0 11px;background:var(--surface-subtle);color:var(--text-muted);font-size:9px;text-transform:uppercase}.analytics-detail-row{min-height:46px;padding:7px 11px;border-top:1px solid var(--border);font-size:11px}.analytics-detail-row:hover{background:var(--surface-subtle)}.monitor-shell{display:grid;grid-template-rows:auto auto}.monitor-summary{padding:14px 16px;display:flex;gap:20px;border-bottom:1px solid var(--border);background:var(--surface)}.summary-stat strong{display:block;font-size:18px}.summary-stat span{color:var(--text-muted);font-size:11px}.settings-layout{min-height:calc(100vh - var(--topbar-height))}.settings-nav{padding:18px 10px;border-right:1px solid var(--border);background:var(--surface)}.settings-nav h3{margin:0 10px 12px;font-size:12px}.settings-link{width:100%;min-height:36px;padding:7px 9px;border:0;border-radius:5px;background:transparent;display:flex;align-items:center;gap:9px;color:var(--text-soft);text-align:left;cursor:pointer}.settings-link:hover{background:var(--surface-hover)}.settings-link.active{background:var(--primary-soft);color:var(--primary-strong);font-weight:650}.settings-link svg{width:16px}.settings-content{padding:22px;min-width:0}.settings-head{margin-bottom:18px}.settings-head h2{margin:0;font-size:20px}.settings-head p{margin:4px 0 0;color:var(--text-muted)}.settings-card{margin-bottom:12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);overflow:hidden}.settings-card-head{padding:13px 15px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--border)}.settings-card-head h3{margin:0;font-size:14px}.settings-card-head small{display:block;margin-top:3px;color:var(--text-muted);font-size:10px;font-weight:400}.settings-row{padding:13px 15px;display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:11px;border-bottom:1px solid var(--m19-light-021)}.settings-row:last-child{border-bottom:0}.settings-row-copy strong,.settings-row-copy span{display:block}.settings-row-copy span{margin-top:2px;color:var(--text-muted);font-size:11px}.ownership-label{padding:5px 8px;border:1px solid var(--border);border-radius:5px;color:var(--text-muted);background:var(--surface-subtle);font-size:10px;font-weight:700}.settings-grid{display:grid;gap:12px;margin-bottom:12px}.settings-grid.two-columns{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-form-card{padding-bottom:14px}.settings-form-grid{padding:4px 15px 14px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.settings-form-grid label,.profile-edit-grid label,.profile-preferences label{display:grid;gap:5px;color:var(--text-soft);font-size:10px;font-weight:700}.settings-form-grid label.full{grid-column:1 / -1}.settings-form-grid input,.settings-form-grid select,.settings-form-grid textarea,.profile-edit-grid input,.profile-edit-grid select,.profile-preferences select{width:100%;min-width:0;padding:9px 10px;border:1px solid var(--border-strong);border-radius:5px;background:var(--surface);color:var(--text);font:inherit;font-size:11px;resize:vertical}.settings-source-note{margin:12px 0 0;padding:11px 13px;display:grid;grid-template-columns:20px minmax(0,1fr);gap:9px;align-items:start;border:1px solid var(--border);border-left:3px solid var(--primary);border-radius:5px;background:var(--primary-soft);color:var(--text-soft);font-size:11px;line-height:1.45}.settings-source-note.compact{margin:0 15px 14px}.settings-source-note svg{width:17px;color:var(--primary-strong)}.settings-toggle{min-height:63px;padding:10px 15px;display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:11px;align-items:center;border-bottom:1px solid var(--border)}.settings-toggle:last-child{border-bottom:0}.settings-toggle strong,.settings-toggle small{display:block}.settings-toggle small{margin-top:3px;color:var(--text-muted);font-size:10px}.switch-control{position:relative;width:36px;height:20px;cursor:pointer}.switch-control input{position:absolute;opacity:0;pointer-events:none}.switch-control>span{position:absolute;top:0;right:0;bottom:0;left:0;border-radius:10px;background:var(--border-strong);transition:background .15s ease}.switch-control>span:after{content:"";position:absolute;width:16px;height:16px;top:2px;left:2px;border-radius:50%;background:var(--m19-light-004);box-shadow:var(--shadow-sm);transition:transform .15s ease}.switch-control input:checked+span{background:var(--primary)}.switch-control input:checked+span:after{transform:translate(16px)}.call-policy-main{min-height:68px;padding:12px 15px;display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:11px;align-items:center}.call-policy-main strong,.call-policy-main small{display:block}.call-policy-main small{margin-top:3px;color:var(--text-muted);font-size:10px}.channel-summary{margin-bottom:12px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border:1px solid var(--border);border-radius:6px;background:var(--surface)}.channel-summary span{padding:11px 15px;border-right:1px solid var(--border)}.channel-summary span:last-child{border-right:0}.channel-summary strong,.channel-summary small{display:block}.channel-summary strong{font-size:18px}.channel-summary small{color:var(--text-muted);font-size:10px}.available-channel-grid{padding:10px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.channel-option{min-width:0;padding:10px;display:grid;grid-template-columns:34px minmax(0,1fr) 16px;gap:9px;align-items:center;border:1px solid var(--border);border-radius:5px;background:var(--surface);color:var(--text);text-align:left;cursor:pointer}.channel-option:hover,.integration-card:hover{background:var(--surface-hover)}.channel-option strong,.channel-option small{display:block}.channel-option small{margin-top:2px;color:var(--text-muted);font-size:9px}.channel-option>svg{width:15px;color:var(--text-muted)}.integration-section{margin-bottom:16px}.section-label{margin-bottom:7px;display:flex;align-items:baseline;gap:8px}.section-label small{color:var(--text-muted);font-size:10px}.integration-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.integration-card{min-width:0;min-height:82px;padding:12px;display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:10px;align-items:center;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text);text-align:left;cursor:pointer}.integration-card strong,.integration-card small,.integration-card em{display:block}.integration-card small{margin-top:3px;color:var(--text-soft);font-size:10px}.integration-card em{margin-top:5px;color:var(--text-muted);font-size:9px;font-style:normal;text-transform:uppercase}.catalog-dialog{width:min(920px,calc(100vw - 30px));max-height:calc(100vh - 30px);display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;overflow:hidden;border:1px solid var(--border);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.catalog-dialog .message-dialog-head p{margin:3px 0 0;color:var(--text-muted);font-size:10px}.catalog-toolbar{padding:12px 16px;display:grid;border-top:1px solid var(--border);border-bottom:1px solid var(--border)}.catalog-toolbar label{min-height:36px;padding:0 10px;display:grid;grid-template-columns:17px minmax(0,1fr);gap:7px;align-items:center;border:1px solid var(--border-strong);border-radius:5px;background:var(--surface)}.catalog-toolbar label svg{width:16px;color:var(--text-muted)}.catalog-toolbar input{min-width:0;border:0;outline:0;background:transparent;color:var(--text);font:inherit;font-size:11px}.catalog-grid{min-height:280px;padding:12px 16px 16px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-content:start;gap:8px;overflow-y:auto;overscroll-behavior:contain}.catalog-item{min-width:0;min-height:88px;padding:11px;display:grid;grid-template-columns:38px minmax(0,1fr) 18px;gap:10px;align-items:center;border:1px solid var(--border);border-radius:6px;background:var(--surface);color:var(--text);text-align:left;cursor:pointer}.catalog-item:hover{border-color:var(--border-strong);background:var(--surface-hover)}.catalog-item.selected{border-color:var(--primary);background:var(--primary-soft)}.catalog-item strong,.catalog-item small,.catalog-item em{display:block}.catalog-item small{margin-top:3px;color:var(--text-soft);font-size:10px;line-height:1.35}.catalog-item em{margin-top:6px;color:var(--text-muted);font-size:8px;font-style:normal;font-weight:700;text-transform:uppercase}.catalog-check{color:var(--text-muted)}.catalog-item.selected .catalog-check{color:var(--primary-strong)}.catalog-check svg{width:16px}.catalog-empty{grid-column:1 / -1;min-height:220px;display:grid;place-items:center;align-content:center;gap:6px;color:var(--text-muted);text-align:center}.catalog-empty svg{width:24px}.catalog-empty strong,.catalog-empty span{display:block}.catalog-empty span{font-size:10px}.catalog-dialog .message-dialog-actions{border-top:1px solid var(--border)}.profile-menu{position:fixed;left:12px;bottom:67px;z-index:135;width:286px;padding:7px;border:1px solid var(--border);border-radius:6px;background:var(--surface);box-shadow:var(--shadow-md)}.profile-menu-head{padding:8px;display:grid;grid-template-columns:36px minmax(0,1fr);gap:9px;align-items:center;border-bottom:1px solid var(--border)}.profile-menu-head strong,.profile-menu-head small{display:block}.profile-menu-head small{margin-top:2px;color:var(--text-muted);font-size:10px}.profile-status{padding:9px 8px;border-bottom:1px solid var(--border)}.profile-status>span{color:var(--text-muted);font-size:9px;font-weight:700;text-transform:uppercase}.profile-status>div{margin-top:6px;display:grid;grid-template-columns:repeat(3,1fr);gap:4px}.profile-status button{padding:6px 3px;border:1px solid var(--border);border-radius:4px;background:var(--surface);color:var(--text-soft);font-size:9px;cursor:pointer}.profile-status button.active{border-color:var(--primary);color:var(--primary-strong);background:var(--primary-soft)}.profile-status .status-dot{display:inline-block;margin-right:3px}.profile-menu-action{width:100%;padding:9px 8px;display:grid;grid-template-columns:20px minmax(0,1fr);gap:8px;align-items:center;border:0;border-radius:4px;background:transparent;color:var(--text);text-align:left;cursor:pointer}.profile-menu-action:hover{background:var(--surface-hover)}.profile-menu-action svg{width:16px}.profile-menu-action strong,.profile-menu-action small{display:block}.profile-menu-action small{margin-top:2px;color:var(--text-muted);font-size:9px}.profile-dialog{width:min(680px,calc(100vw - 30px));max-height:calc(100vh - 30px);overflow:auto;border:1px solid var(--border);border-radius:7px;background:var(--surface);box-shadow:var(--shadow-md)}.profile-dialog-tabs{padding:0 16px;display:flex;gap:18px;border-bottom:1px solid var(--border)}.profile-dialog-tabs button{padding:11px 1px;display:inline-flex;align-items:center;gap:6px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--text-soft);cursor:pointer}.profile-dialog-tabs button.active{border-bottom-color:var(--primary);color:var(--primary-strong);font-weight:700}.profile-dialog-tabs svg{width:15px}.profile-dialog-content{min-height:280px;padding:18px}.profile-edit-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.profile-photo-editor{grid-column:1 / -1;padding-bottom:16px;display:grid;grid-template-columns:58px minmax(0,1fr);gap:12px;align-items:center;border-bottom:1px solid var(--border)}.profile-photo-editor .avatar{width:54px;height:54px;font-size:15px}.profile-photo-editor strong,.profile-photo-editor small{display:block}.profile-photo-editor small{margin:3px 0 7px;color:var(--text-muted);font-size:10px}.profile-preferences{display:grid;gap:16px}.profile-preferences>div>span{display:block;margin-bottom:7px;color:var(--text-soft);font-size:10px;font-weight:700}.profile-theme-options{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.profile-theme-options button{padding:12px;display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid var(--border);border-radius:5px;background:var(--surface);color:var(--text-soft);cursor:pointer}.profile-theme-options button.active{border-color:var(--primary);background:var(--primary-soft);color:var(--primary-strong)}.profile-theme-options svg{width:16px}.profile-security{display:grid;gap:8px}.security-action{padding:12px;display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:10px;align-items:center;border:1px solid var(--border);border-radius:5px}.security-action strong,.security-action small{display:block}.security-action small{margin-top:3px;color:var(--text-muted);font-size:10px}.team-config-dialog{width:min(820px,calc(100vw - 28px));max-height:calc(100vh - 40px);padding:18px;overflow-y:auto;border:1px solid var(--border-strong);border-radius:7px;background:var(--surface);box-shadow:0 22px 58px var(--m19-light-079)}.team-config-dialog>p{margin:5px 0 14px;color:var(--text-muted);font-size:11px}.team-config-summary{margin-bottom:16px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid var(--border);border-radius:6px;background:var(--surface-subtle)}.team-config-summary span{min-height:62px;padding:11px 13px;border-right:1px solid var(--border);display:flex;flex-direction:column;justify-content:center}.team-config-summary span:last-child{border-right:0}.team-config-summary strong{font-size:14px}.team-config-summary small{margin-top:3px;color:var(--text-muted);font-size:9px}.team-config-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px}.team-config-grid section{min-width:0}.team-config-grid h4{margin:0 0 10px;font-size:12px}.team-config-section-head{min-height:31px;display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.team-config-section-head .button{min-height:28px;padding:0 8px;font-size:9px}.team-member-list{border:1px solid var(--border);border-radius:6px;overflow:hidden}.team-member{min-height:54px;padding:8px 10px;display:grid;grid-template-columns:32px minmax(0,1fr) 28px;align-items:center;gap:9px;border-bottom:1px solid var(--border)}.team-member:last-child{border-bottom:0}.team-member .avatar{width:32px;height:32px;font-size:9px}.team-member strong,.team-member small{display:block}.team-member small{margin-top:2px;color:var(--text-muted);font-size:9px}.team-member .icon-button{width:28px;height:28px}.team-config-field{display:grid;gap:5px;margin-bottom:13px}.team-config-field>span,.team-inboxes>span,.team-permissions>span{color:var(--text-soft);font-size:10px;font-weight:700}.team-config-field select,.team-config-field input{width:100%;height:34px;padding:0 9px;border:1px solid var(--border);border-radius:5px;background:var(--surface);color:var(--text);font-size:10px}.team-inboxes,.team-permissions{display:grid;gap:7px;margin-bottom:13px}.team-inboxes label,.team-permissions label{display:flex;align-items:center;gap:7px;color:var(--text-soft);font-size:10px}.team-inboxes input,.team-permissions input{accent-color:var(--primary)}.access-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.access-tabs{margin-bottom:16px;display:flex;gap:4px;overflow-x:auto;border-bottom:1px solid var(--border)}.access-tabs button{min-height:38px;padding:0 12px;border:0;border-bottom:2px solid transparent;background:transparent;display:inline-flex;align-items:center;gap:7px;color:var(--text-muted);white-space:nowrap;cursor:pointer}.access-tabs button:hover{color:var(--text);background:var(--surface-hover)}.access-tabs button.active{border-bottom-color:var(--primary);color:var(--primary);font-weight:700}.access-tabs svg{width:15px;height:15px}.access-summary{margin-bottom:14px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.access-summary>div{min-height:78px;padding:12px;border:1px solid var(--border);border-radius:6px;background:var(--surface);display:grid;grid-template-columns:30px minmax(0,1fr);align-items:center;gap:9px}.access-summary svg{width:18px;color:var(--primary)}.access-summary strong,.access-summary small,.access-summary em{display:block}.access-summary strong{font-size:17px}.access-summary small{color:var(--text-soft);font-size:10px}.access-summary em{margin-top:2px;color:var(--text-muted);font-size:9px;font-style:normal}.access-user-head,.access-user-row{display:grid;grid-template-columns:minmax(220px,1.5fr) 120px minmax(170px,1fr) 86px minmax(120px,.8fr) 88px;align-items:center;gap:12px}.access-user-head{min-width:920px;padding:9px 15px;border-bottom:1px solid var(--border);background:var(--surface-subtle);color:var(--text-muted);font-size:9px;font-weight:700;text-transform:uppercase}.access-user-row{min-width:920px;min-height:62px;padding:8px 15px;border-bottom:1px solid var(--border);font-size:10px}.access-user-row:last-child{border-bottom:0}.access-user-identity{display:grid;grid-template-columns:34px minmax(0,1fr);align-items:center;gap:9px}.access-user-identity .avatar{width:34px;height:34px;font-size:9px}.access-user-identity strong,.access-user-identity small{display:block}.access-user-row small,.access-user-identity small{margin-top:2px;color:var(--text-muted);font-size:9px}.permission-matrix-card{overflow-x:auto}.permission-matrix{min-width:720px}.permission-matrix-row{min-height:48px;padding:8px 14px;display:grid;grid-template-columns:minmax(150px,1.4fr) repeat(5,minmax(82px,1fr));align-items:center;gap:8px;border-bottom:1px solid var(--border)}.permission-matrix-row:last-child{border-bottom:0}.permission-matrix-head{min-height:38px;background:var(--surface-subtle);color:var(--text-muted);font-size:9px;text-transform:uppercase}.permission-state{justify-self:start;padding:4px 7px;border-radius:4px;font-size:9px;font-weight:700}.permission-state.permitir{background:var(--success-soft);color:var(--success)}.permission-state.negar{background:var(--danger-soft);color:var(--danger)}.permission-state.herdar{background:var(--surface-subtle);color:var(--text-muted)}.permission-state.escopo{background:var(--primary-soft);color:var(--primary-strong)}.permission-state.blocked{background:var(--danger-soft);color:var(--danger)}.access-role-layout{display:grid;grid-template-columns:248px minmax(0,1fr);align-items:start;gap:12px}.access-role-list{border:1px solid var(--border);border-radius:6px;background:var(--surface);overflow:hidden}.access-role-list>div{padding:12px;border-bottom:1px solid var(--border)}.access-role-list>div strong,.access-role-list>div small{display:block}.access-role-list>div small{margin-top:3px;color:var(--text-muted);font-size:9px}.access-role-list>button:not(.role-create-button){width:100%;min-height:66px;padding:8px 10px;border:0;border-bottom:1px solid var(--border);background:transparent;display:grid;grid-template-columns:34px minmax(0,1fr) 24px;align-items:center;gap:9px;color:var(--text);text-align:left;cursor:pointer}.access-role-list>button:not(.role-create-button):hover{background:var(--surface-hover)}.access-role-list>button:not(.role-create-button).active{background:var(--primary-soft);box-shadow:inset 3px 0 0 var(--primary)}.access-role-list .row-icon{width:32px;height:32px}.access-role-list .row-icon.red{color:var(--danger);background:var(--danger-soft)}.access-role-list .row-icon.violet{color:var(--violet);background:var(--violet-soft)}.access-role-list .row-icon.gray{color:var(--text-muted);background:var(--surface-subtle)}.access-role-list button strong,.access-role-list button small{display:block}.access-role-list button small{margin-top:3px;color:var(--text-muted);font-size:9px;line-height:1.35}.access-role-list button b{color:var(--text-muted);font-size:10px;text-align:center}.role-create-button{margin:8px;width:calc(100% - 16px);justify-content:center}.role-detail-card{margin:0}.effective-model-strip{padding:10px 14px;border-bottom:1px solid var(--border);display:grid;grid-template-columns:minmax(120px,1fr) 16px minmax(120px,1fr) 16px minmax(120px,1fr);align-items:center;gap:8px;background:var(--surface-subtle)}.effective-model-strip>span{display:grid;grid-template-columns:24px minmax(0,1fr);column-gap:7px;align-items:center}.effective-model-strip b{grid-row:1 / span 2;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--primary-soft);color:var(--primary);font-size:9px}.effective-model-strip strong,.effective-model-strip small{display:block}.effective-model-strip strong{font-size:10px}.effective-model-strip small{color:var(--text-muted);font-size:8px}.effective-model-strip>svg{width:14px;color:var(--text-muted)}.role-permission-groups{padding:10px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:10px}.role-permission-group{border:1px solid var(--border);border-radius:6px;overflow:hidden}.role-permission-group>header{min-height:52px;padding:8px 10px;display:grid;grid-template-columns:32px minmax(0,1fr);align-items:center;gap:8px;background:var(--surface-subtle)}.role-permission-group>header .row-icon{width:30px;height:30px}.role-permission-group>header strong,.role-permission-group>header small{display:block}.role-permission-group>header small{margin-top:2px;color:var(--text-muted);font-size:8px}.role-permission-row{min-height:58px;padding:8px 10px;border-top:1px solid var(--border);display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:10px}.role-permission-row strong,.role-permission-row small{display:block}.role-permission-row strong{font-size:10px}.role-permission-row small{margin-top:3px;color:var(--text-muted);font-size:8px;line-height:1.35}.role-permission-row code,.user-permission-list code{color:var(--primary-strong);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:8px}.access-policy-note{margin-bottom:12px;padding:11px 13px;border:1px solid var(--border);border-left:3px solid var(--primary);border-radius:5px;background:var(--surface);display:flex;align-items:flex-start;gap:9px;color:var(--text-soft);font-size:10px}.access-policy-note svg{width:16px;flex:0 0 auto;color:var(--primary)}.access-policy-note.compact{margin:12px 0 0;font-size:9px}.routing-flow{margin-bottom:14px;display:grid;grid-template-columns:repeat(5,minmax(130px,1fr));gap:7px;overflow-x:auto}.routing-flow>div{min-width:130px;min-height:82px;padding:11px;border:1px solid var(--border);border-radius:6px;background:var(--surface);display:grid;grid-template-columns:24px minmax(0,1fr);align-items:flex-start;gap:8px}.routing-flow b{width:24px;height:24px;border-radius:50%;background:var(--primary-soft);display:inline-flex;align-items:center;justify-content:center;color:var(--primary)}.routing-flow strong,.routing-flow small{display:block}.routing-flow small{margin-top:4px;color:var(--text-muted);font-size:9px;line-height:1.35}.routing-policy-row{min-height:66px;padding:10px 15px;display:grid;grid-template-columns:38px minmax(150px,1fr) minmax(180px,1fr) 76px;align-items:center;gap:11px;border-bottom:1px solid var(--border)}.routing-policy-row:last-child{border-bottom:0}.routing-policy-row strong,.routing-policy-row small{display:block}.routing-policy-row small{margin-top:3px;color:var(--text-muted);font-size:9px}.access-table-card{overflow:hidden}.access-table-scroll{max-width:100%;overflow-x:auto;scrollbar-gutter:stable}.access-table-scroll .access-user-head,.access-table-scroll .access-user-row{min-width:920px}.access-table-scroll .routing-policy-row{min-width:620px}.routing-guard{margin-bottom:13px;display:grid;gap:7px}.routing-guard label{padding:8px;border:1px solid var(--border);border-radius:5px;display:grid;grid-template-columns:16px minmax(0,1fr);align-items:flex-start;gap:7px}.routing-guard strong,.routing-guard small{display:block}.routing-guard small{margin-top:2px;color:var(--text-muted);font-size:9px}.audit-row{min-height:62px;padding:10px 15px;display:grid;grid-template-columns:38px minmax(0,1fr) 96px;align-items:center;gap:11px;border-bottom:1px solid var(--border)}.audit-row:last-child{border-bottom:0}.audit-row strong,.audit-row small{display:block}.audit-row small{margin-top:3px;color:var(--text-muted);font-size:9px}.audit-row time{color:var(--text-muted);font-size:9px;text-align:right}.user-config-dialog{width:min(1040px,calc(100vw - 28px))}.user-access-grid{display:grid;grid-template-columns:minmax(270px,.78fr) minmax(440px,1.22fr);gap:18px}.user-access-grid section{min-width:0}.user-access-grid h4{margin:0 0 10px;font-size:12px}.user-permission-list{border:1px solid var(--border);border-radius:6px;overflow:hidden}.user-permission-list>label{min-height:57px;padding:8px 10px;display:grid;grid-template-columns:minmax(0,1fr) 104px;align-items:center;gap:10px;border-bottom:1px solid var(--border)}.user-permission-list>label:last-child{border-bottom:0}.user-permission-list strong,.user-permission-list small{display:block}.user-permission-list small{margin-top:2px;color:var(--text-muted);font-size:9px}.user-permission-list em{display:block;margin-top:3px;color:var(--text-muted);font-size:8px;font-style:normal}.user-permission-list select{height:30px;border:1px solid var(--border);border-radius:5px;background:var(--surface);color:var(--text);font-size:9px}.message-dialog-actions.split{grid-template-columns:auto 1fr auto auto}.button.danger{border-color:var(--danger);background:var(--danger);color:var(--m19-light-004)}.button.danger:hover,.button.danger:focus-visible{border-color:var(--m19-light-080);background:var(--m19-light-080);color:var(--m19-light-004)}.warning-box{padding:12px 14px;border:1px solid var(--m19-light-081);border-radius:6px;background:var(--warning-soft);color:var(--m19-light-061)}.empty-state{min-height:230px;padding:30px;display:grid;place-items:center;text-align:center}.empty-state>div{max-width:360px}.empty-state span{width:44px;height:44px;margin:0 auto 10px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;background:var(--primary-soft);color:var(--primary)}.empty-state h3{margin:0 0 5px}.empty-state p{margin:0;color:var(--text-muted)}.toast-stack{position:fixed;right:16px;bottom:62px;z-index:120;display:grid;gap:8px}.toast{width:min(360px,calc(100vw - 32px));padding:11px 13px;border:1px solid var(--border);border-left:3px solid var(--primary);border-radius:6px;background:var(--surface);box-shadow:var(--shadow-md);animation:toast-in .2s ease}.toast strong,.toast span{display:block}.toast span{margin-top:2px;color:var(--text-muted);font-size:12px}@keyframes toast-in{0%{transform:translateY(8px);opacity:0}}.mock-tools{position:fixed;right:12px;bottom:12px;z-index:110;min-height:36px;padding:5px 7px;display:flex;align-items:center;gap:4px;border-radius:7px;background:var(--m19-light-082);color:var(--m19-light-004);box-shadow:var(--shadow-md);opacity:.46;transition:opacity .15s ease}.mock-tools:hover{opacity:1}.mock-tools span{padding:0 4px;font-size:10px}.mock-tools button{width:28px;height:28px;border:0;border-radius:5px;background:transparent;color:var(--m19-light-004);display:inline-flex;align-items:center;justify-content:center;cursor:pointer}.mock-tools button:hover,.mock-tools button.active{background:var(--m19-light-083)}.mock-tools svg{width:15px}.tool-divider{width:1px;height:18px;padding:0!important;background:var(--m19-light-084)}.sidebar-backdrop{display:none}body.is-resizing{cursor:col-resize;-webkit-user-select:none;user-select:none}@media(min-width:761px){.app-shell.sidebar-collapsed{--sidebar-width: 68px}.sidebar-collapsed .sidebar{width:68px;transition:width .18s ease,box-shadow .18s ease}.sidebar-collapsed .sidebar:hover{width:232px;box-shadow:var(--shadow-md)}.sidebar-collapsed .sidebar-toggle{right:auto;left:54px}.sidebar-collapsed .sidebar:not(:hover) .brand-row{justify-content:center;padding:0 10px}.sidebar-collapsed .sidebar:not(:hover) .brand-copy,.sidebar-collapsed .sidebar:not(:hover) .nav-label,.sidebar-collapsed .sidebar:not(:hover) .nav-item>span,.sidebar-collapsed .sidebar:not(:hover) .nav-group.expanded .nav-submenu,.sidebar-collapsed .sidebar:not(:hover) .help-link>span,.sidebar-collapsed .sidebar:not(:hover) .profile-copy,.sidebar-collapsed .sidebar:not(:hover) .profile-row>svg{display:none}.sidebar-collapsed .sidebar:not(:hover) .main-nav{padding-right:9px;padding-left:9px}.sidebar-collapsed .sidebar:not(:hover) .nav-item{grid-template-columns:1fr;justify-items:center;padding:7px}.sidebar-collapsed .sidebar:not(:hover) .nav-item svg{width:19px;height:19px}.sidebar-collapsed .sidebar:not(:hover) .sidebar-footer{padding-right:8px;padding-left:8px}.sidebar-collapsed .sidebar:not(:hover) .help-link{justify-content:center;padding:9px}.sidebar-collapsed .sidebar:not(:hover) .profile-row{grid-template-columns:1fr;justify-items:center;padding:7px}}body.dark{--m19-dark-001: rgba(32, 36, 43, .96);--m19-dark-002: #181c21;--m19-dark-003: #223b62;--m19-dark-004: #365a8f;--m19-dark-005: #1d3158;--m19-dark-006: #262c34;--m19-dark-007: #171a1f;--m19-dark-008: #2b251b;--m19-dark-009: #262219;--m19-dark-010: #17392f;--m19-dark-011: #91e5bf;--m19-dark-012: #a7c6ff;--m19-dark-013: #413219;--m19-dark-014: #f1ca72;--m19-dark-015: #482421;--m19-dark-016: #f3a8a0;color-scheme:dark;--bg: #171a1f;--surface: #20242b;--surface-subtle: #1b1f25;--surface-hover: #2a3038;--pin-surface: #262c3a;--border: #343b45;--border-strong: #46505c;--text: #edf1f5;--text-soft: #c3cad3;--text-muted: #929daa;--primary-soft: #1d3158;--primary-strong: #9bbcff;--success-soft: #17392f;--warning-soft: #413219;--danger-soft: #482421;--violet-soft: #352854;--scroll-thumb: #566170;--scroll-thumb-hover: #748091}body.dark .topbar{background:var(--m19-dark-001)}body.dark .notification-button span{border-color:var(--surface)}body.dark .kanban-column,body.dark .chat-pane{background:var(--m19-dark-002)}body.dark .message.outgoing{background:var(--m19-dark-003);border-color:var(--m19-dark-004)}body.dark .conversation-item.active{background:var(--m19-dark-005)}body.dark .filter-link:hover{background:var(--m19-dark-006)}body.dark .pending-lane{border-bottom-color:var(--m19-dark-007);background:var(--m19-dark-008)}body.dark .pending-lane .conversation-item{background:var(--m19-dark-009)}body.dark .analytics-heatmap-grid .heat-level-1,body.dark .analytics-heatmap-legend .heat-level-1{background:var(--m19-dark-010);color:var(--m19-dark-011)}body.dark .analytics-heatmap-grid .heat-level-2,body.dark .analytics-heatmap-legend .heat-level-2{background:var(--m19-dark-005);color:var(--m19-dark-012)}body.dark .analytics-heatmap-grid .heat-level-3,body.dark .analytics-heatmap-legend .heat-level-3{background:var(--m19-dark-013);color:var(--m19-dark-014)}body.dark .analytics-heatmap-grid .heat-level-4,body.dark .analytics-heatmap-legend .heat-level-4{background:var(--m19-dark-015);color:var(--m19-dark-016)}@media(max-width:1260px){.conversation-layout,.conversation-layout.with-context{grid-template-columns:300px 6px minmax(380px,1fr)}.contact-pane,.right-pane-resizer{display:none}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:980px){:root{--sidebar-width: 220px}.global-search{display:none}.conversation-layout,.conversation-layout.with-context{grid-template-columns:280px 6px minmax(350px,1fr);overflow-x:auto}.overview-action-grid,.overview-lower-grid,.analytics-grid,.analytics-dashboard-body{grid-template-columns:1fr}.analytics-ai-summary{grid-template-columns:36px minmax(0,1fr)}.analytics-ai-summary>.button{grid-column:2;justify-self:start}.advanced-indicator-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-actions .filter-select{display:none}}@media(max-width:760px){.app-shell{display:block;width:100%!important;height:100vh!important;margin:0!important}.app-shell.preview-frame{border:0;box-shadow:none}.sidebar{position:fixed;left:0;transform:translate(-102%);width:min(290px,88vw);box-shadow:var(--shadow-md);transition:transform .2s ease}.sidebar.open{transform:translate(0)}.sidebar-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:25;background:var(--m19-light-085)}.sidebar-backdrop.open{display:block}.sidebar-close,.mobile-menu{display:inline-flex}.sidebar-toggle{display:none}.sidebar-close{margin-left:auto}.topbar{padding:0 12px}.topbar p,.connection-chip span:not(.status-dot),.connection-chip svg{display:none}.connection-chip{width:36px;padding:0;justify-content:center}.page{padding:14px}.page-head{align-items:center}.page-head p{display:none}.metric-grid,.overview-metrics{grid-template-columns:1fr 1fr}.metric-card{padding:12px}.metric-value{font-size:21px}.overview-toolbar{flex-wrap:wrap}.overview-updated{width:100%;margin-left:0}.analytics-page .page-head{align-items:flex-start}.analytics-actions{width:100%;justify-content:flex-start}.analytics-actions .business-hours-toggle{display:none}.analytics-content{padding:10px}.analytics-ai-summary{padding:12px 12px 28px}.analytics-ai-action{display:grid}.analytics-ai-disclaimer{left:12px;right:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.analytics-dashboard-head{align-items:flex-start}.analytics-dashboard-head .analytics-source{display:none}.analytics-dashboard-body{padding:10px}.analytics-heatmap-copy{align-items:flex-start;flex-direction:column}.analytics-heatmap{overflow-x:auto}.analytics-heatmap-grid{min-width:500px}.conversations-page{height:calc(100vh - var(--topbar-height))}.conversation-toolbar{align-items:stretch}.conversation-toolbar-actions .button:not(.primary){display:none}.queue-controls{padding:9px}.sla-summary{gap:5px}.sla-card{padding:6px 5px}.conversation-layout{display:block;overflow:hidden}.list-pane-resizer{display:none}.conversation-list{width:100%;height:100%}.chat-pane{display:none;width:100%;height:100%}.conversation-layout.chat-open .conversation-list{display:none}.conversation-layout.chat-open .chat-pane{display:grid}.chat-back{display:inline-flex!important}.settings-content{padding:14px}.settings-grid.two-columns,.integration-grid{grid-template-columns:1fr}.catalog-dialog{width:min(700px,calc(100vw - 20px));max-height:calc(100vh - 20px)}.available-channel-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.profile-menu{left:10px;right:10px;bottom:10px;width:auto}.access-role-layout,.user-access-grid,.role-permission-groups{grid-template-columns:1fr}.effective-model-strip{min-width:520px}.role-detail-card{overflow-x:auto}.automation-row,.campaign-row{grid-template-columns:38px minmax(0,1fr) auto}.automation-row>.badge,.campaign-row>.badge{display:none}.mock-tools{right:8px;bottom:8px}.mock-tools>span:first-child{display:none}}@media(max-width:520px){.login-screen{padding:16px}.login-card{gap:20px;padding:24px 20px}.login-copy h1{font-size:23px}.metric-grid{grid-template-columns:1fr}.page-head{flex-wrap:wrap}.page-actions .button:not(.primary){display:none}.status-banner{align-items:flex-start}.status-banner .button{display:none}.overview-toolbar .filter-select{flex:1;min-width:0}.priority-row{grid-template-columns:34px minmax(0,1fr) 65px}.priority-row .badge{display:none}.commercial-summary-body{grid-template-columns:1fr 1fr}.commercial-summary-body>div:last-child{grid-column:1 / -1}.flow-bars{gap:5px}.flow-day>div{gap:2px}.analytics-actions .button:last-child{display:none}.analytics-period-select{flex:1;min-width:0}.analytics-period-select select{width:100%;min-width:0}.analytics-ai-summary{grid-template-columns:1fr}.analytics-ai-icon{display:none}.analytics-ai-summary>.button{grid-column:1}.advanced-indicator-strip{grid-template-columns:1fr}.analytics-heatmap-segments{width:100%}.analytics-heatmap-segments button{flex:1}.analytics-block-head{align-items:flex-start}.analytics-source{display:none}.rating-row{grid-template-columns:64px minmax(80px,1fr) 38px}.rating-row small{display:none}.settings-form-grid,.profile-edit-grid{grid-template-columns:1fr}.settings-form-grid label.full,.profile-photo-editor{grid-column:1}.available-channel-grid,.channel-summary{grid-template-columns:1fr}.channel-summary span{border-right:0;border-bottom:1px solid var(--border)}.channel-summary span:last-child{border-bottom:0}.profile-dialog-tabs{gap:7px}.profile-dialog-tabs button{flex:1;justify-content:center;font-size:10px}.profile-theme-options{grid-template-columns:1fr}.security-action{grid-template-columns:34px minmax(0,1fr)}.security-action .button{grid-column:2;justify-self:start}.catalog-toolbar{grid-template-columns:1fr}.catalog-grid{grid-template-columns:1fr;padding:10px}.catalog-item{min-height:80px}.analytics-dashboard-head{display:grid;grid-template-columns:1fr auto}.analytics-dashboard-head>div:last-child{align-self:center}.overview-stat-grid{grid-template-columns:1fr 1fr}.analytics-detail-backdrop{padding:10px}.analytics-detail-dialog{max-height:calc(100vh - 20px);padding:14px}.analytics-detail-table{max-height:calc(100vh - 210px)}.team-config-dialog{max-height:calc(100vh - 20px);padding:14px}.team-config-grid,.team-config-summary{grid-template-columns:1fr}.team-config-summary span{min-height:48px;border-right:0;border-bottom:1px solid var(--border)}.team-config-summary span:last-child{border-bottom:0}.access-head{align-items:stretch;flex-direction:column}.access-head .button{align-self:flex-start}.access-summary{grid-template-columns:1fr 1fr}.routing-policy-row{min-width:620px}.message-dialog-actions.split{grid-template-columns:1fr}.message-dialog-actions.split>span{display:none}.topbar h1{font-size:15px}.notification-button{display:none}.filter-input{width:100%;min-width:0}.monitor-summary{gap:12px;overflow-x:auto}.summary-stat{min-width:80px}.mock-tools{max-width:calc(100vw - 16px)}.ownership-dialog{grid-template-columns:34px minmax(0,1fr);padding:16px;gap:10px}.ownership-dialog-icon{width:34px;height:34px}.ownership-dialog-actions{display:grid;grid-template-columns:1fr}.ownership-dialog-actions .button{width:100%;justify-content:center}}.chat-back{display:none}